Email Scams

What is the scam?

Scammers can hack into your suppliers email systems or use a similar email address to a legitimate email address to trick you into making payments.

How does the scam work?

• Criminals can pretend to be from a supplier, contractor or solicitor who is known to you. They email you to say their bank account details have changed.
• They may also pretend to be a colleague or senior manager within your business.
• They will ask that payments should be made to a new account, which actually belongs to the criminal.

How to stop this scam

• Do not accept any payment instructions by email.
• Always verify payment requests by calling a number you know.
• Don’t use the email they sent you to verify the details.
• If you make and authorise a payment to one of these fraudulent accounts, it is unlikely we will be able to get your money back for you.