Support for business customers during COVID-19

We are here to support our customers during COVID-19.

The closing date to apply for a first COVID-19 payment break was 30 September and applications are now closed.

If you are experiencing a drop in cashflow, and you are not on a COVID-19 payment break, the best thing to do is call us on 1890 47 88 33, or your relationship manager. If you don’t have a relationship manager, you can call into your local branch. 

If you are already on a COVID-19 payment break, your options are outlined below. If you are in a position to continue or return to making payments it is in your financial best interests to do so as the cost of credit may increase because of the payment break.

Payment break options

I didn’t apply for a COVID-19 payment break. What supports are available to me?

Payment break options

I already have a COVID-19 payment break. What should I do next?

Payment break options

What are my options following my second COVID-19 payment break? (For customers who have had two, three-month payment breaks)

COVID-19 - Solutions to assist our business customers

At AIB we are determined to support our customers to manage the impacts of COVID-19 and we have a range of solutions to assist you.

If you are concerned about how your business has been impacted we encourage you to contact us as soon as possible.

Check out our new podcast series in Sector Focus which looks at the challenges COVID-19 has presented to different sectors of Irish Business.

Solutions for Businesses

Government Supports

Government Supports

Business Customers Facing Difficulty

Customers facing difficulty (forbearance requests)

Working Capital Solutions

Working Capital Solutions

Short Term Loans

Short Term Loans

AIB Merchant Services Business Support

We are conscious that many businesses have had to temporarily close or make adjustments to provide products and services from a distance. We would like to help you. Should you have any difficulties regarding fees that fall due, or if you need help accepting payments over the phone, please email rrm@aibms.com and we will do our best to help you.

Should you require any further details please visit our Merchant Services Support Centre.

Contact

Contact us

Call 1890-478-833 to speak to a direct business advisor.

Mon to Fri: 09:00 to 17:00
Digital Banking Solutions

Digital Banking Solutions

Continue to bank with us day and night through our online banking options.

Sector focus

Our AIB sector special podcasts look at the challenges COVID-19 has presented to different sectors of Irish Business.

 

Technology

Technology - 11th June 2020 

Focus on the Technology Sector in Ireland. 

Agriculture

Agriculture – 28th May 2020

Focus on the Agriculture Sector in Ireland. 

Hotels podcast

Commercial Real Estate - 12th May 2020

Focus on the Commercial Real Estate sector in Ireland.

Hotels podcast

Retail, Grocery and Convenience - 5th May 2020

Focus on the Retail, Grocery & Convenience sector in Ireland.

Hotels podcast

Manufacturing and Transport - 24th April 2020

Focus on the manufacturing & transport sector in Ireland.

Hotels podcast

Hotels - 16th April 2020

Focus on the hotel sector in Ireland. 

Frequently Asked Questions

Here are some Business related FAQs to help you through uncertain times. These will be updated regularly with the latest information and guidance.