How to apply through Online Banking for a payment break on your personal loan

1. Login - If you're registered for Internet or Mobile Banking, login to your account.

2. Select - Go to the ‘Services & Settings’ Menu.

3. Apply  - Select COVID-19 Payment Break and complete the Application process.

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A payment break may result in higher monthly payments over the term of the loan.  If you are in a position to continue or revert to making payments it is in your financial best interests to do so as the cost of credit may increase because of the payment break.

How we are supporting personal loan customers

If your income is impacted due to COVID-19 (or you expect it to be impacted) and you believe you will be unable to make your loan repayments, you can apply for a 3 month personal loan payment break.

In certain circumstances, there are other options available including:

  • up to 12 months interest only payments, or;
  • 6 month moratorium on repayments.

Click here for more details.

If you have a Car Finance or Financing & Leasing Facility

3 Month Payment Breaks on Hire Purchase and / or PCP (Hire Purchase Personal Contract Plans) are now available, call our direct team on 1890 724 724 for further details.

Opening Hours: Mon-Fri: 9am to 5pm

For your information, you may be eligible to make a claim if you have 3rd Party Income Protection or Payment Protection Insurance on your Personal Loan. Contact your insurance provider directly for more details and have your policy number to hand.

Frequently Asked Questions

About a "Payment break"

Eligibility for a payment break

Impact of taking a payment break

Other common queries

Hire Purchase and PCP FAQs

About a "Payment break"

Eligibility for a payment break

Impact of taking a payment break

Other common queries