Payment Protection Insurance

Payment Protection Insurance (PPI) is no longer sold by AIB since February 2013. The information below is for customers who already have, or have had, PPI with us.

 

Important Information – Mortgage PPI

From 1 December 2018 we are teaming up with AXA Partners who will be the new insurance provider and will manage all Mortgage PPI policies going forward. The cover will be the same as before, however the cost of Mortgage PPI cover will be reduced at the same time. We have written to all impacted customers about this change. Please click on the Questions & Answers link below for more information on these changes and the new insurance provider.

 

Click here for Questions and Answers re change of insurer for Mortgage PPI

 

AIB Personal & Personal Business Loan PPI

Click here for Questions and Answers about the reduction in price for Personal Lending PPI

Click for Personal Lending PPI Policy Terms and Conditions

 

AIB Credit Card and AIB F&L PPI

PPI cover for AIB Credit Cards and Finance & Leasing Accounts was withdrawn with effect from 30th June 2018. Impacted customers were written to in April 2018 about this. Please click on the Questions & Answers link below for more information on the withdrawal of this PPI Cover.

 

A copy of the policy terms and conditions for Credit Card PPI is also available below.

 

Click for Questions and Answers re withdrawal of Credit Card PPI

Click for Credit Card PPI Policy Terms and Conditions

Click for Questions and Answers re withdrawal of Finance and Leasing PPI

 

Claims

In the event that you need to make a claim, call the dedicated customer service team on:

For Mortgage PPI 061 737373

For Personal Lending PPI 1850 200 650
 

General Enquiries

You can also enquire about your individual policy cover and raise any question you may have with the customer service team on:

For Mortgage PPI 061 737373

For Personal Lending PPI 1850 200 650

 

Eligibility

You remain eligible for protection if:

  • you are over 18 and have not reached 65 years of age; and

  • you are working in Ireland, Northern Ireland or Great Britain (including Channel Islands and Isle of Man); and

  • you are working for not less than 70 hours per month; and

  • you are resident in Ireland, Northern Ireland or Great Britain (including Channel Islands and Isle of Man
     

Change in Circumstances

If your circumstances change and you feel you may not fit the eligibility criteria above, you should contact our customer support team immediately as this may impact on your ability to claim on your policy.

For Mortgage PPI 061 737373

For Personal Lending PPI 1850 200 650

 

Other Information

Click here for details of our PPI Review

This information relates to the industry-wide review of sales of PPI policies between 1 June 2007 and 30 June 2012.

 

AIB Mortgage Payment Protection Insurance is exclusively underwritten by AXA France IARD. AIB Personal Lending Payment Protection Insurance is exclusively underwritten by London General Insurance Company Ltd and London General Life Company Ltd. AIB Insurance Services Limited and Allied Irish Banks, p.l.c. are regulated by the Central Bank of Ireland.