Text Message Scam (Smishing)

What is the scam?

Criminals are sending text messages that appear to be from your bank or another legitimate business. Their aim is to get your personal and financial information.

How does the scam work?

• The text will claim to be from your bank or another business and contain a link to a website or a phone number for you to call.
• This message may show in the thread of legitimate messages or come from an unknown number.
• They will ask you to provide your personal and financial information through this website or over the phone.
• These messages will have a sense of urgency.

How to stop this scam

• We will never send you a text message with a link asking for personal or financial information.
• Check with the sender if the request is legitimate before clicking on the link.
• Never share your registration number or personal access code or card information after clicking a link in a text message.
• Never share one time pass codes (OTC) or codes from your card reader.
• We will never visit your home to collect your card.