AIB Social Media Terms of Use ("Terms")

AIB has a growing presence across a range of social media networks and has developed a number of official profiles ("AIB Social Media Channels"). These Terms apply to your use of all AIB Social Media Channels, including any Blogs appearing on them from time to time. We may change these Terms from time to time without notice to you. Such changes are effective once posted so please ensure that you check for changes each time you visit an AIB Social Media Channel. In addition to these Terms, AIB's General Website Terms and Conditions, Privacy Statement and Security Policy apply to your use of this site. In the event of any conflict between between these Terms and AIB's General Website Terms and Conditions, these Terms shall prevail. AIB Social Media Channels are provided for residents of Ireland and intended for use by Irish residents unless clearly and expressly stated otherwise.
 

PLEASE DO NOT POST ANY SENSITIVE INFORMATION OR PERSONAL FINANCIAL INFORMATION ONTO AIB SOCIAL MEDIA CHANNELS OR ANY SOCIAL MEDIA NETWORKS - THEY ARE PUBLIC FORUMS WHICH MEANS THAT ANYONE CAN SEE YOUR POSTS AND YOUR POSTS MAY SHOW UP IN SEARCH-ENGINE RESULTS. ONLY POST INFORMATION THAT YOU ARE HAPPY TO BE IN THE PUBLIC DOMAIN.


1. AIB and Social Media Networks


You must be 16 years of age or over to register as a member and to post comments on AIB Social Media Channels, including any Blogs appearing on them from time to time.

The terms and conditions (and any policies) published by social media networks apply to your use of AIB Social Media Channels on such social media networks and it is important that you comply with such terms and conditions (and policies) as well as these Terms when using AIB Social Media Channels and participating in AIB social networks and communities. It is AIB's intention to do no harm through the use of AIB Social Media Channels and it does not intend to injure, defame or libel any person.

AIB's presence on social media networks does not mean that we are endorsing any third party's products or services. Without limitation, no endorsement or approval of any third parties or their advice, opinions, information, content, products or services is expressed or implied by the display of information or advertisements by social media networks alongside our pages and we have no control over the content of third party advertisements.

If you cannot access a social media network, it is up to the network to fix the problem and AIB is not legally responsible for any inconvenience or loss resulting.

We welcome any feedback you wish to raise through any AIB Social Media Channel. AIB have a complaints management process in place to deal with any complaints raised. You can go to Customer Feedback or AIB Contact Points

These Terms, including all disclaimers, indemnities or limitations of liability, apply up to the maximum extent permitted under applicable law. These Terms are not intended to limit or exclude any rights you may have which may not be lawfully limited or excluded.

2. Your Privacy


AIB Social Media Channels are public which means anyone can see any posts and comments that you may make. Your posts and comments may also show up in search-engine results (e.g. Google, Yahoo! or Bing). Only publish information that you would be happy to have published in the public domain.

You should protect your privacy and confidential information. Under no circumstances should you provide any bank account details or other sensitive personal or financial information nor should you include anyone else's identification or sensitive personal or financial information in any content you post on AIB Social Media Channels or any social media networks.

 

3. AIB Content

AIB does not provide financial, investment, legal, tax or other specialist advice through AIB Social Media Channels. You are solely responsible for evaluating the relevance, accuracy and completeness of all information on AIB Social Media Channels and you should seek professional advice where appropriate. If you have an immediate need in relation to any of our services or products, please contact your branch or call us on 1890 724724.

Service times within which the AIB Team will be available through AIB Social Media Channels may vary. You should consult individual AIB Social Media Channels for details.

Please be aware that all of the views expressed in Third Party Blogs and by Third Parties on any of the AIB Social Media Channels are purely the personal views of the authors and commentators and are based on their personal experiences and knowledge at the time of writing.

Information on AIB Social Media Channels may be updated, altered, withdrawn (either temporarily or permanently) at any time without notification and given the nature of the internet, may at times be out of date. We reserve the right to do so without notice and without liability to you.

AIB Social Media Channels, including Blogs, may contain links or references to other websites for the convenience of users. By clicking on such links you may be accessing an external website. Your use of external websites is subject to the terms of that site. Such links or references are not an endorsement by AIB of any third party or any third party products and services. AIB accepts no responsibility to you for your use of the link or for any of the content (including any downloadable content) of such other websites and shall not be liable to you for any damages or injury caused howsoever arising by your use of the link, content or downloads contained on such websites.

AIB is happy for you to share content that we post to AIB Social Media Channels provided that you do not commercially exploit the content, alter or modify it in any way and that you cite the source. The intellectual property rights and all other rights relating to content (including without limitation, information, graphics, software, text, sounds, images, trade marks, service marks, trade names and logos) posted by AIB on AIB Social Media Channels belongs to AIB except for the intellectual property rights and all other rights relating to (i) content which is supplied under licence to AIB and which belongs to the relevant licensors and (ii) any content in relation to which such rights vest in the social media networks. Content on AIB Social Media Channels is the copyright of Allied Irish Banks, p.l.c. unless otherwise stated and all of our rights are reserved.

You are prohibited from trying to gain access to administrator areas, features or functions of AIB Social Media Channels without authorisation.

4. Your Content


You are fully responsible for any content and comments which you post on AIB Social Media Channels. You must keep all comments relevant. AIB assumes no responsibility for any content or comments posted by you or any other user or third party on the AIB Social Media Channels and accepts no liability to you, howsoever caused as a result of your use of AIB Social Media Channels or any of the comments/content contained on AIB Social Media Channels.

Posts on AIB's Social Media Channels advertising products or services or posted for commercial purposes or gain are prohibited and will not be published or will be removed.

AIB does not allow anonymous comments. Posts will be published on the AIB Social Media Channels with the full name of the commentator/author submitting the post. If you are an AIB employee or a competitor of AIB's and you comment on any aspect of AIB's business, you must clearly identify yourself as such in your comments and if you are an AIB employee include a disclaimer that the views expressed are your own.

If you have an idea you wish to share or if you would like to provide feedback, please feel free to do so but please note before you do that we reserve the right to use all ideas and feedback without any obligation to compensate you. By posting comments on AIB Social Media Channels you agree to allow the content to be re-used or quoted by AIB without further notification to you.

AIB does not claim ownership to content (including without limitation, information, graphics, software, text, sounds, images, trade marks, service marks, trade names and logos) you submit or make available on AIB Social Media Channels however in consideration of your use of AIB Social Media Channels you grant AIB a perpetual, royalty free and irrevocable right and licence to use, reproduce, modify, adapt, publish, translate, distribute, transmit, publicly display, sublicense and to transfer and/or sell such content in any format whatsoever and to use the identifying information you provide in connection with the content.

You agree not to upload, post, mail, transmit or otherwise make available any content or material (including any links thereto) which:-

  • is unlawful, harmful, threatening, abusive, harassing, defamatory/libellous/ slanderous, vulgar, obscene, false or inaccurate, an invasion of another's privacy, or which is otherwise objectionable;

  • harms or exploits minors in any way;

  • impersonates any person or entity, or falsely states or otherwise misrepresents your affiliation with a person or entity;

  • constitutes unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation;

  • amends, alters or defaces any content on AIB Social Media Channels;

  • infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any party; You agree that you shall not delete or alter any author attributions, legal notices or proprietary designations or labels or falsify the origin or source of software or other material contained in any file that is uploaded;

  • contains software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents;

  • contains software viruses or any other computer code, files or programs designed to interrupt or damage another's computer;

  • violates the legal rights of others or violates any applicable national or international law; or

  • you do not have the right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary or confidential information learned or disclosed as a part of employment relationships or under obligations of confidentiality).

  • Contains names or information relating to AIB staff members.

You shall not use any AIB Social Media Channel to stalk or otherwise harass another or to collect or store data about other users. AIB reserves the right to block any users that do not adhere to these Terms.

If you come across any content that you consider offensive or you wish to bring any matter of issue to our attention in relation to any AIB Social Media Channel please write to AIB Social Media, Block H1, Bankcentre, Dublin 4 or email channel.adoption@aib.ie

Notwithstanding the above restrictions on comments/content acceptable to AIB, you understand that you may still be exposed to content that you consider offensive or objectionable and that you use AIB Social Media Channels at your own risk.

You are solely responsible for creating backup copies of and replacing any content that you post on any AIB Social Media Channel at your sole cost and expense.

5. AIB's Moderation Policy


Although AIB has no obligation to screen, edit or monitor any of the content posted on any AIB Social Media Channel, AIB will actively monitor the content of all posts submitted and reserves the right, and has absolute discretion, to pre-screen, review, flag, filter, modify, edit, refuse to publish or remove any comment(s), without notice, submitted to any AIB Social Media Channel.

AIB welcome your feedback but may remove any staff names or information posted to its Social Media Channels.

AIB reserve the right to block access to users who repeatedly violate these Terms.

6. Indemnity


You agree to indemnify and hold AIB harmless, without limitation, against any and all claims, loss, damage, liability, costs or expenses suffered or incurred by AIB related to or arising as a result of any infringement or breach by you of AIB's website terms and conditions including these Terms, Privacy Statement and Security Policy and/or the terms and conditions of any social media network provider.

7. Waiver and Severability


The failure of AIB to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any part or provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

8. Miscellaneous


These Terms are governed by the laws of Ireland. If any claim or dispute arises between you and AIB, you agree to submit to the exclusive jurisdiction of the Irish courts. Please note that references to "we", "us" or "AIB" means Allied Irish Banks, p.l.c. and its affiliates (affiliates means any company which is a subsidiary or a holding (including ultimate holding) company, and any company which is a subsidiary of such holding company from time to time, (the terms subsidiary and holding company having the meanings given in section 155 of the Companies Acts 1963 to 2012) and, for the avoidance of doubt includes, in relation to AIB, AIB Group (UK) p.l.c. (trading as First Trust Bank in Northern Ireland and Allied Irish Bank (GB) in Great Britain) and EBS d.a.c.).

AIB is the registered business name of Allied Irish Banks, p.l.c. Registered Office: Bankcentre, Ballsbridge, Dublin 4. Tel: + 353 16600311 Registered in Ireland : Registered No. 24173.