AIB Social Media Privacy Statement

The privacy policies, statements and guidance published by Social Media Networks apply to your use of AIB Social Media Channels and we encourage you to read the privacy policies and guidance published on each Social Media Network that you use, as these make important disclosures about how the Social Media Networks separately collect, hold and may use your content and information.


The Privacy Statement explains how AIB may use the information that you provide when using AIB Social Media Channels.


Under no circumstances should you provide any bank account details or other sensitive personal or financial information when using AIB Social Media Channels.


You may however choose to provide us with non-sensitive personal information, such as your name and contact details, if you contact us via direct message. If you do, we will use your personal information solely to respond to and deal with your comments or queries or for such other purpose for which it is provided. Your information will not be used for any other purpose.


If you use AIB Social Media Channels, enter draws or competitions, avail of discounts and offers ("Promotions") or post comments, photographs or other content we may ask for your consent to use your personal data for all or any of the following purposes:-


  • To publish content you post to AIB Social Media Channels together with the identifying information you provide in connection with the content.


  • To use content you post to participate in Promotions as appropriate to the conduct of such Promotions.



-  We may request that promotion winners take part in promotional activity and we may ask to use their information, including their names and the contents of their submissions, in any publicity both online and in any other media.


- If you are under 18 years of age and are required to provide details relating to your parent/guardian for Promotion entry or other good reason we will ask you to confirm that you have obtained permission for the disclosure of their personal data and for AIB to contact them should this be necessary in connection with your participation in a Promotion.


You will find information about your rights, when they apply and our responsibility to you on our website’s Frequently Asked Questions section. You can exercise your rights by contacting us at 0818 303 032, calling into a branch, or by visiting our website at


When we talk about “AIB” or “us” or “we” in this statement we are talking about Allied Irish Banks, p.l.c. and its subsidiaries, affiliates and their respective parent and subsidiary companies (including AIB, EBS and Haven).