Branch Banking & Customer Services

Launch your Banking Career Today!​

Whether you are a student exploring career opportunities or  someone looking to break into Financial Services, here at AIB, we have various entry-level opportunities to offer. Explore roles in Retail Banking, Customer Services, Phone Banking and more. Please see below for more information on these roles; ​

​Branch Banking​

Our vision in Branch Banking is to be the best bank in every community.  We want to be customer focused and dynamic, driven by empowered people and an agile mind-set and approach, with teams executing brilliantly every day, consistently outperforming the market and generating value for AIB. ​

In our Branches, Service & Sales Advisors play a key role in our team to ensure AIB can deliver exceptional service to their customers each day.​

Customer Services​

As a Customer Operations Specialist in our Credit Support Unit, you’ll play a vital role in assisting customers who are experiencing financial difficulties. This is a telephony-based role, offering you the opportunity to interact directly with customers, delivering personalized support and solutions.​

Phone Banking​

Our Phone Banking team, within Direct Banking, have a vision to become a world class customer focused organisation, delivering relationship management, sales and service in an innovative and modern manner. Aligned to our Purpose of Empowering people to build a sustainable future, we are focused on delivering exceptional customer experiences as our business model continues to grow and evolve with changes in customer behaviours.​

Start your journey towards a rewarding careers in Banking, your future begins here! ​