Stay safe
Take these steps before making any financial decisions or giving any personal information to anyone:
Stop
Think and ask yourself - What? Who? Why? Do I feel rushed to act?
Assess
Make sure the person contacting you is genuine.
Factcheck
Check if the information you’re being given is real. Banks won’t ask you to provide all of your login details or tell you to not login for a few days.
Expose
Contact your personal bank for advice.

What support is available to report fraud
Read quick tips on how you can report fraud and scams to us.
Find out more on frauds and scams

Common Frauds and Scams
The best way to stay safe from financial crime is to be aware of different fraud and scam types.

How to stay safe

How we can help
Think you have been scammed?
Contact us
Fraud Form
Report a suspicious communication
Freeze your card
Lost you card, or suspect activity on it?
Live Web Chat
Mon- Fri 09:00 to 20:00
Sat/Sun 09:00 to 17:00
We’re here to help
Our support chat is open