Current Security Alerts
At AIB we take security seriously. We aim to protect you against the threats associated with internet fraud. Here, you will find details of specific current security threats to our online banking customers and alerts that you should be aware of.
Vishing (Telephone or Voice Fraud)
Vishing is when an individual calls you claiming to be from the Bank, or a company providing a service and request financial and/or personal and security information.
DON’T disclose codes from your AIB Card Reader or your Code Card OR the full five digits of your Personal Access Code (PAC).
The phone number displayed on your handset may appear to be a genuine Bank phone number but these can be mimicked by criminals.
If you suspect any fraudulent activity from any call you receive, you should ask the caller to confirm their authenticity and if still in doubt of the caller’s authenticity, end the call . If you feel your bank details have been compromised, call the number on the back of your credit or debit card or alternatively call the official number for the branch on the AIB website.