Take the hassle out of remembering to pay your bills.
Automatic payments make your life a little easier.
Direct Debits & Standing Orders are automatic payments you can set up to pay regular bills by varying or fixed amounts.
Standing Orders are easy to set up, cancel or amend, you can do so for free through AIB Internet Banking or AIB Phone Banking. A fee will apply should you request this via your branch.
Where organisations facilitate Direct Debits, they are easy to set up and can be arranged by contacting the organisation directly.
Direct Debits provide security against unauthorised debits from your account.
What is a Direct Debit?
The customer permits someone else (recipient) to instruct the account provider to transfer money from the customer’s account to that recipient.
The account provider then transfers money to the recipient on a date or dates agreed by the customer and the recipient. The amount may vary.
AIB Direct Debits
Direct Debits are used for paying bills whose amounts vary from month to month, such as gas, electricity or credit card bills.
For organisations that facilitate Direct Debit arrangements, to set up a Direct Debit, simply give your bank account details to the organisation you are paying. The organisation will then set up the Direct Debit for you.
All direct debits are governed under the SEPA Scheme rules. The contract of a direct debit is held between you and the organisation on signing of a mandate. Mandates can either be in paper/online or over the phone format.
Please note that if setting up a direct debit to a non-Irish organisation, they may insist on a paper mandate being signed.
You can cancel a Direct Debit through AIB Internet Banking and Mobile Banking, or by calling AIB Phone Banking on 0818 724 724. You can also cancel a Direct Debit via any AIB Branch during opening hours by submitting the request in writing, including the Direct Debit name, reference number and the Direct Debit amount.
While AIB will cancel your Direct Debit it is your responsibility to inform the Originator of this cancellation and to make any alternative payments arrangements necessary.
Direct Debit Restrictions
AIB offer customers the ability to set up restrictions on their direct debits. To set up a restriction please complete the Direct Debit SEPA Restriction Application form available to download below and submit to your local AIB Branch.
AIB allows customers to:
Set an amount restriction on any of their direct debits. Direct debits presented above the amount set will be rejected by AIB.
Set a date restriction on any of their direct debits. Direct Debits will only be paid between the requested time period set.
Add an Originator to a Black-list by providing the OIN of the Originator. By requesting to add an Originator to Black-list means that you want AIB to reject all the Direct Debit payments from the Originator presented on the specified account.
Add an Originator to White-list by providing the OIN of the Originator. By requesting to add an Originator to White-list means that you want AIB to only accept Direct Debit payments from this Originator presented on the specified account. Direct debits presented from any other originator will be rejected.
You might find it helpful to instruct your service provider to collect your Direct Debits immediately after your pay day or ensure you have money in your account before your payment is taken so you don’t incur any unpaid charges.
What is a Standing Order?
The account provider makes regular transfers, on the instruction of the customer, of a fixed amount of money from the customer’s account to another account.
AIB Standing Orders
Standing Orders are used for paying regular fixed amounts from your account to any SEPA reachable financial institutions.
Choose the amount of money you want to pay, and the date of payment.
You can set up, cancel or amend a Standing Order for free through AIB Internet Banking, Kiosk or AIB Phone Banking. A fee will apply should you request this via your branch.
You might find it helpful to set up your Standing Order to be collected immediately after your pay day or ensure you have money in your account before your payment is taken so you don’t incur any unpaid charges.
Please be advised that from mid- August, you will no longer be able to amend standing orders using the Mobile app. You can still amend standing orders using your card reader on Internet Banking or by calling us on 0818 724 020 (or from outside Ireland by calling +353 1771 24 24).
Talk to Us
Simply call 0818 724 724 (our lines are open 7 days a week 8am to midnight), or drop into any AIB branch. We’ll be happy to answer any questions you have about AIB Direct Debits & Standing Orders.
Help and Guidance
Find out how personal customers can reduce their banking costs.
Find details of specific current security threats to our Internet and Mobile Banking customers and alerts that you should be aware of.
For all service related queries please visit our Help Centre.
The SEPA Direct Debit scheme is a European Union initiative introducing a single payment area which provides a modern and comprehensive set of rules applicable to all payment services encompassing all Euro zone countries, the EEA, the EU, Monaco and Switzerland.
Lending criteria, terms and conditions apply. Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.