Help and Guidance
How to Minimise Account Fees & Service Charges
Find out how personal customers can reduce their banking costs.
Find details of specific current security threats to our Internet and Mobile Banking customers and alerts that you should be aware of.
For all service related queries please visit our Help Centre.
SEPA Direct Debit Scheme
The SEPA Direct Debit scheme is a European Union initiative introducing a single ‘domestic’ payment area which provides a modern and comprehensive set of rules applicable to all payment services encompassing all Euro zone countries, the EEA, the EU, Monaco , and Switzerland .