Digital Profile

When you use some of our services, we use your email address and registration number in the background to make sure it’s you. We call this a digital profile.

This makes it more simple and secure to use AIB Mobile app, AIB Phone Internet Banking and MyMortgage.

The easiest way to do this is to register for our AIB Mobile app. That way we will have the information we need in the background to make sure it’s you. Click here for more information.

If you don’t have the AIB Mobile app or use Phone & Internet Banking then you need to create a digital profile.

To create a digital profile for shopping online you will need to 

  1. Register your email address and mobile number.
  2. Add your card to create your password.

For MyMortgage:

  1. Register your email address and mobile number.
  2. Create your password.

The same details can be used for shopping online with your card and to register for MyMortgage.

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Benefits to you

  • Secure access to AIB services 365 days a year
  • Easy to use
  • One unique profile to access your AIB services 

Services Available

  • AIB Phone and Internet Banking
  • Set up or reset your password for using your card for online purchases
  • AIB Authenticator App – for business cardholders to confirm their online purchases
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Talk to us

Simply Call 0818 724 724 (our lines are open Monday to Sunday, 9.00 to 17.00). We will be happy to answer any question you have. 

Help and Guidance

Digital Profile FAQ's

Help Centre

Security Centre


Authentication Services Terms of Use

Terms and Conditions for Phone and Internet Banking