Flexible & secure banking by phone, day or night.
Bank at your leisure over the phone, 8am to 12 midnight, 365 days a year.
AIB Phone Banking gives you a secure and confidential banking service that fits your schedule. You can register for free for this service. Transaction fees and charges apply. Calls are charged at the standard operator rates.
AIB Phone Banking is available to Personal and Small Business Customers.
How to register
If you have an AIB bank account, savings account or credit card you can call us on 0818 724 020 to register for this service.
• Easy-to-use & efficient automated service
• Simple registration process
• Customer Service Advisers are available for non-routine transactions
Check your account transactions & balances
Order current statements
Order copy statements*
Hear the PIN for your Personal Visa Debit Card
Pay bills and manage your standing orders
Transfer money between accounts within Ireland
Top up your mobile phone
Cancel SEPA Direct Debits*
Search for and place a stop on single and/or multiple cheques, as well as removing a cheque stop*
*These requests can only be completed by a Customer Service Advisor.
An AIB Card Reader will be required for certain transactions.
You can ring AIB Phone Banking on 0818 724 724* anytime to use the automated facility for routine transactions. A Customer Service Adviser is available Monday to Sunday 8am to Midnight for non- routine transactions, or if you need help.
Once you are registered, you can ring AIB Phone Banking on 0818 724 724* anytime to use the automated facility for routine transactions. A Customer Service Adviser is available Monday to Sunday 8am to Midnight for non-routine transactions, or if you need help. You will be required to enter your security details.
*Dial 353 1 771 2424 from abroad.
Talk to Us
Simply call 0818 724 724 (lines are open 8am to Midnight, 365 days a year), or drop into any AIB branch. We’ll be happy to answer any questions you have about AIB Phone banking.
Help and Guidance
Find out how personal customers can reduce their banking costs.
Find details of specific current security threats to our internet and mobile banking customers and alerts that you should be aware of.
For all service related queries please visit our Help Centre.