Changes to using your card online
When you’re shopping online, we may need to confirm that it’s you before the transaction can be authorised or your card details can be stored online for future use. This is an extra layer of security called Strong Customer Authentication (SCA for short) making online shopping even more secure.
The easiest way to do this is using the AIB Mobile App. Alternatively, if you prefer not to use the mobile app or cannot use push notifications, you can set up a password to use with a one-time passcode sent to your phone instead.
When you’re shopping online after you’ve entered in your card details to pay, a Visa screen may appear and ask you to confirm your transaction. The on screen instructions will tell you what to do next.
With just a few taps, the AIB Mobile App is the easiest way to confirm it’s really you making a purchase.
Personal Cardholders
Already an AIB Mobile App Customer?
Make sure you have push notifications turned on and that we have the correct mobile number for you.
Phone & Internet Banking Customer
For the smoothest journey, download the AIB Mobile App. Make sure you have push notifications turned on and that we have your correct mobile number.
Not Registered for Online Banking?
For the smoothest journey, you can register for Online Banking by phoning 0818 724 020 (+353 1 771 2424, select option 5). If you choose to do this, you can download the AIB Mobile App. Make sure you have push notifications turned on and that we have your correct mobile number.
Shopping online using our app
You need to have the most up to date version of AIB’s Mobile Banking app.
- When you shop online we will send you a notification to confirm it’s you.
- Tap on the notification and follow the steps.
- You can also confirm your purchase through the app itself. Just log into the app and follow the steps.
- When you go back to the shopping site, you may need to press ‘I have approved in my app’ before your purchase is confirmed.
Are you having trouble shopping online?
If you do not have the AIB Mobile Banking app you can use Phone & Internet Banking and set up a password for online purchases.
Business cardholders
Before proceeding please read our Site Use Terms and Conditions, Privacy & Cookie statements which apply to your use of this website. AIB and AIB Group are registered business names of Allied Irish Banks, p.l.c. Registered Office: 10 Molesworth Street, Dublin 2.
Tel: +353 (0)1 6600311 Registered in Ireland: Registered No. 24173 Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland. Copyright Allied Irish Banks, p.l.c. 1995