Manage your application with My Mortgage

 

With approval in principle you can:

•   Track your application

•   See what you have to do next

•   Upload documents

 

Lia, one of our mortgage advisors.

Lia demos My Mortgage

 How to view your documents on the My Mortgage app on your phone.
Making it easy for you

Once our Mortgage Expert gives you approval in principle, you’re well on your way. We’ll make all the next steps as easy as we can for you. We’ll send you a link to My Mortgage which lets you control the rest of your application in your own time. 

✔  My Mortgage works on your mobile 
✔  It takes you step by easy step through everything 
✔  It's interactive with messages and uploads

Everything you need to know is here. Read a guide, watch a video. Take your time. And when you’re ready we’ll help however we can, wherever it suits you. 

Book an appointment

See how our Customers are using My Mortgage 

 

Nicole & Daniel’s story 2 mins

Nicole & Daniel’s story 2 mins

Biji & Sithosh’s story 3 mins

Biji & Sithosh’s story 3 mins

Guvanch's story 3 mins

Guvanch's story 3 mins

See how it all works

 

My Mortgage – Overview 1 min

My Mortgage – Overview 1 min

My Mortgage – Getting started 1.5 mins

My Mortgage – Getting started 1.5 mins

My Mortgage – Tasks/what to do next 3 mins

My Mortgage – Tasks/what to do next 3 mins

My Mortgage – Document upload 2 mins

My Mortgage – Document upload 2 mins

My Mortgage – Messaging 1.5 mins

My Mortgage – Messaging 1.5 mins

My Mortgage – Forgotten password & document library 1.5 mins

My Mortgage – Forgotten password & document library 1.5 mins
Various features allowing you to manage your mortgage by using the app on your phone.
Here’s what you can do on My Mortgage

✔  Login anytime from your smart phone, tablet or desktop.
✔  View tasks to progress your application.
✔  Upload the documents we have asked you to send us.
✔  Download documents and bank templates.
✔  Message us any time with questions about your application.

Read Customer Guide

We're here to help, talk to a mortgage expert when and where it suits you

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Saturday: 9am - 6pm

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