Go to the Online Forms section within the Help Centre, click on Additional Forms and Brochures, then click on 'Credit Cards', and then select the 'Dispute a Transaction on My Debit/Credit Card' form. This form is also available on the AIB Mobile app.
You can contact our Card Services Team on +353 1 269 5022 to report an unusual or unexpected charge. Please have your Debit card number ready.
Call the Credit Card team on +353 1 6685500 to report an unusual or unexpected charge. Please have your Credit card ready.
For information about submitting refunds on your Debit and Credit Card, click here.