The AIB mobile app uses 3 credentials to keep your money safe
Registration number
An identifying number we give you when you set up the app.
Personal Access Code
You choose a 5 digit code (PAC).
Your mobile phone
Your mobile phone is the final credential.
Remember, it is important that you never disclose your personal log in information to a third party.
FAQs
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How do I use the app to keep my money safe?
Most of our customers use the app to keep an eye on their payments and accounts. If you’ve lost your card, you can freeze your card in seconds. If you spot a payment that wasn’t you, you can call us to investigate. With the app, you can see your balances and payments in real time.
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How long does it take to set up the app and how do I open the app?
Most of our customers are up and running within minutes of setting up the app. Many wonder why they didn’t use it before.Once you have set up your AIB mobile app, it’s easy to keep your money safe.You’ll need three things to open your app:
- Your mobile phone.
- Your 8 digit registration number (for the first time you login).
- Your 5 digit Personal Access Code (PAC).
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How do most people use the app?
Over a million people in Ireland have the app.You can use it to do things like:
- Check the balances on all your AIB accounts.
- Keep an eye on your payments.
- Transfer money between your accounts.
- Pay someone safely.
- See and send your statements.
Log into the AIB app
Step 1: Call us
Call us on 0818 724 020 (+353 1 771 2424 if dialling outside Ireland) to get your registration number and Personal Access Code (PAC).
Step 2: Log in
Once registered, you can log on to AIB Internet Banking and Mobile Banking.
Step 3: Set up SCA
At your first log in, follow the instructions to set up strong customer authentication (SCA).
Start banking today
Take a quick tour about each section of the app.