FAQs

• How do I use the app to keep my money safe?
  Most of our customers use the app to keep an eye on their payments and accounts. If you’ve lost your card, you can freeze your card in seconds. If you spot a payment that wasn’t you, you can call us to investigate. With the app, you can see your balances and payments in real time.
• How long does it take to set up the app and how do I open the app?
  Most of our customers are up and running within minutes of setting up the app. Many wonder why they didn’t use it before.

   

  Once you have set up your AIB mobile app, it’s easy to keep your money safe.

   

  You’ll need three things to open your app:

   

  1. Your mobile phone.
  2. Your 8 digit registration number (for the first time you login).
  3. Your 5 digit Personal Access Code (PAC).
• How do most people use the app?
  Over a million people in Ireland have the app.

   

  You can use it to do things like:

   

  1. Check the balances on all your AIB accounts.
  2. Keep an eye on your payments.
  3. Transfer money between your accounts.
  4. Pay someone safely.
  5. See and send your statements.