We have made some changes to how you will log into your AIB Personal Banking Services (AIB Mobile App, Internet Banking, kiosk and Phone Banking). We are now asking you to enter all five digits of your Personal Access Code (PAC) when you log into our online channels, and again when we ask you for your PAC at certain times in the app.
This change is part of a security update and it will ensure your online banking has an extra layer of security. You will also notice a new look when you log into your Internet Banking and you will notice some additional screens when you are logging into your Mobile App.
In the past we said we would not ask for all five digits, but we have now decided that it is the easiest way for you to log in with extra layers of security we have in place.
It is going to take us a number of weeks to update our services so for a period of time you may still be asked to enter 3 PAC digits on some channels.
Further information is available here
Please remember: we will never contact you by email, text or phone asking for a code. These codes are the way to make money leave your account. Never share them with anyone.
Secure log in – Our Internet, Mobile and Tablet Banking services employ a secure login process. Remember, it is important that you never disclose your personal log in information to a third party.
If you are getting a message about the security certificate when logging onto the service using Google Chrome, click here
Before entering any secure information on the page presented to you, always make sure that the website belongs to us.
The AIB Banking website addresses are:
If you are using Third Party Provider Services (to share balances or transactions on your Account through our APIs) you will be re-directed to the below websites during the process:
When logging in:
- Check our security certificate to confirm you are linking to AIB, AIB NI or AIB GB.
- Once you are satisfied that you are connected to the correct website, enter your 8 digit Registration Number.
- You will then be asked to enter your Personal Access Code (PAC).
- You will then confirm your chosen SCA method to complete your log in. For more information on SCA, click here.