How Do You Prevent Fraud

At AIB, we take security seriously, we aim to protect you against the threats associated with online fraud.

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Common Frauds and Threats

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Back to Fraud and Security Centre Home

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How We Help Protect you

Click on the headings below to find out how you can prevent fraud

To counteract the threats posed by external fraudsters, the bank advises that you also keep in mind the points below which will help increase the security of your PC and personal information

If you’re on a mobile device please rotate your screen to see the full table
  • Keep your anti-virus software up-to-date

  • NEVER disclose codes from your AIB Card Reader OR the full five digits of your Personal Access Code (PAC).

  • Keep your operating system up-to-date

  • DON'T open e-mail attachments from people you don't know.

  • Keep your browser up-to-date

  • DON'T open e-mail attachments from people you know unless you know what's in the attachment

  • Install a personal firewall on your computer

  • NEVER share your passwords with anyone

  • Make sure that your connection is secure, if you're sending sensitive personal information. A closed padlock icon appears on the status bar and the URL will start with https:// rather than http://

  • DON'T click on links sent in a text message.

  • Make sure the security settings on your Web browser are at an adequate standard

  • DON’T click on a link or open an attachment to log in to AIB Internet, Mobile or Tablet Banking, as these can lead to fraudulent sites.

  • Use secure passwords to protect access to your system. Passwords should be changed regularly

  • DON’T use a computer that you do not trust to log in to your Internet Banking.

  • Make back-up copies of your data and store them in a safe place and check them frequently.

  • DON’T let any other people store their fingerprint on your phone. If you enable Touch ID login on the AIB Mobile app, any fingerprints registered in your phone settings will be able to log in to your app.

  • AVOID logging into your AIB account over unsecured public Wi-Fi networks. When carrying out sensitive tasks such as online banking or shopping, it is considered best practice to use a secured Wi-Fi connection.