AIB advise that you should never disclose your Internet Banking Registration Number or Personal Access Code (PAC) to anyone.
As an exception, with the introduction of PSD2 you may choose to consent to appropriately registered or authorised third party providers (TPPs) accessing your account online (for example, to make payments or to obtain information about balances or transactions on your account).
TPPs might ask you for your AIB Internet Banking log-in details to provide their service to you in accordance with PSD2. If you decide to give them these, you should note that they will have the same access to accounts and information on AIB Internet Banking as you.
If you do choose to share your login details with a TPP, you should ensure you safeguard the security of your online account by:
Checking that the TPP is appropriately authorised or registered with the Central Bank of Ireland
Ensuring that it is a legitimate site – look for the security padlock icon in the address bar and check to see it has ‘https’ as part of the address
Being data savvy - make sure you understand and agree with what access you are granting to your account, how the account information will be used and who it may be passed to
To prevent the TPP accessing your accounts and information in future you will have to change your PAC
If you consent to a TPP accessing your account online that is not appropriately registered or authorised we may not be liable for any loss you suffer as a result.
If you have concerns of fraud you can call a Customer Service Advisor on 0818 724 724 or +353 1 77 12 424 if outside Ireland.