+353 1 6600311
Opening Hours
09:00-17:00
0818 724 724
+353 1771 2424
(Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 17:00
0818 724 020
+353 1771 24 24 and select option 5 (Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 17:00
+353 1668 5500
To report your card lost or stolen follow the link here.
If travelling outside of Ireland and you wish to call Visa or Mastercard to report your card lost or stolen please click on the link below to get local Freephone numbers. (please note mobile charges may still apply)
Visa
www.visaeurope.com/lost-your-card
Mastercard
https://www.mastercard.ie/en-ie/consumers/get-support/global-services.html
For general banking queries:
Chat to us via WebChat
Twitter: @AskAIB
Facebook: Facebook.com/AskAIB
Opening Hours:
Monday to Friday 09:00-20:00
Saturday 09:00-17:00
Sunday 09:00-17:00
(Closed Easter Sunday, 25th, 26th and 27th of December)
0818 72 00 00
+353 1 641 4889
(Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 17:00
1890 724 724
+353 1771 2424
(Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 17:00
1890 252 008
Opening Hours:
Mon – Fri 09:00-17:00
Sat: 09:00-13:00
Existing Mortgage Customer Support
1890 252 008
Opening Hours:
Mon – Fri: 09:00 to 17:00
New Mortgage Applications
1890 24 24 25
+353 1 771 5613 (Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 17:00
Customer Service & Claims
Mortgages 061 737373
Personal Lending 1850 200 650
0818 303 203
Opening Hours:
Mon – Fri: 09:00 to 17:00
Customer Service
1850 27 26 25
+353 1858 3504 (Outside Ireland)
Claims
1850 63 53 43
+353 1858 3302 (Outside Ireland)
Emergency Home Assist
1890 25 33 47
Customer Service
1850 27 26 25
+353 1858 3504 (Outside Ireland)
Claims
1850 63 53 43
+353 1858 3302 (Outside Ireland)
Motor Rescue
1850 63 53 43
+353 1858 3302 (Outside Ireland)
When calling AIB Phone & Internet Banking, you will be given the following options to choose from:
• For Phone Banking and Internet Banking support, Press 1 now.
• To Apply for Mortgage, 2
• To Apply for a Loan, Credit Card, Savings Account or any of our Insurance products, Press 3
• To Report a Card or PIN Lost or Stolen, Press 4
• To Register for Phone Banking and Internet Banking, Press 5
On Selecting Phone Banking and Internet Banking Support, you will be prompted to enter your 8 digit Registration number and 3 random digits from your Personal Access Code. You will then have the following options available:
For Additional Account Balances and Transaction Information, Press 1
For Mobile Top Up, Press 2
To Pay a Bill or Transfer Money, Press 3
For PIN retrieval or statement order press 4.
For Internet Banking Support, Press 5 (our staff are available from Monday to Friday 09:00 to 17:00)
To speak to a Customer Service Advisor, Press 0 (our staff are available from Monday to Friday 09:00 to 17:00)
To securely end your Phone Banking session, Press 9
