AIB Personal Banking – Allied Irish Banks

Contact Details

AIB Head Office

10 Molesworth Street  

+353 1 6600311

Opening Hours

09:00-17:00

Register for AIB Phone & Internet Banking

0818 724 020
+353 1771 24 24 and select option 6 (Outside Ireland)

Opening Hours:

Mon – Sun: 09:00 to 17:00

AIB Phone & Internet Banking

0818 724 724
+353 1771 2424
(Outside Ireland)

Opening Hours:

Mon – Sun: 09:00 to 17:00

 

For support with day to day and online banking queries. Please have your Registration Number and PAC ready. If you do not have these, press one and wait to speak with an agent.

 

 

 

 

 

AIB Card Services

+353 1668 5500

For support with credit card queries. Please have your card number ready.

 

 

 

 

 

 

 

 

 

 

 


 

Lost & Stolen Cards

To report your card lost or stolen follow the link here. 


If travelling outside of Ireland and you wish to call Visa or Mastercard to report your card lost or stolen please click on the link below to get local Freephone numbers. (please note mobile charges may still apply)

 

Visa

www.visaeurope.com/lost-your-card

 

 

 

 

 

Social Media Customer Support

For general banking queries:

Chat to us via WebChat  
Twitter: @AskAIB
Facebook: Facebook.com/AskAIB

 

 

Opening Hours:

Monday to Friday 09:00-20:00
Saturday 09:00-17:00
Sunday 09:00-17:00

(Closed Easter Sunday, 25th, 26th and 27th of December)

 

 

iBusiness Banking

0818 72 00 00
+353 1 641 4889
(Outside Ireland)

 

Opening Hours:
Mon – Fri: 09:00 to 17:00

 

 

AIB Direct Sales

0818 724 725
+353 1771 2424
(Outside Ireland)

 

Opening Hours:

Mon – Fri: 09:00 to 17:00

 

 

Arrears Support Unit (ASU)

0818 251 008

 

 

 

Opening Hours:
Mon – Fri 09:00-17:00
Sat: 09:00-13:00

 

AIB Mortgages

Existing Mortgage Customer Support

0818 251 008

Opening Hours:

Mon – Fri: 09:00 to 17:00

 

New Mortgage Applications

0818 24 44 25

+353 1 771 5613 (Outside Ireland)

Opening Hours:
Mon – Fri: 09:00 to 17:00

AIB Payment Protection Insurance

Customer Service & Claims

 

Mortgages 061 737373
Personal Lending 0818 200 650

 

 

 

 

 

AIB Student / Graduate Finance

0818 303 203

 

Opening Hours: 

Mon – Fri: 09:00 to 17:00

 

 

 

 

 

AIB Home Insurance

Customer Service
0818 27 26 25
+353 1858 3504 (Outside Ireland)

Claims
0818 27 26 25
+353 1858 3302 (Outside Ireland)

Emergency Home Assist
0818 25 33 47

 

AIB Car Insurance

Customer Service
0818 27 26 25
+353 1858 3504 (Outside Ireland)

Claims
0818 27 26 25
+353 1858 3302 (Outside Ireland)

Motor Rescue
0818 27 26 25
+353 1858 3302 (Outside Ireland)

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    AIB Phone & Internet Banking

    When calling AIB Phone & Internet Banking, you will be given the following options to choose from:


    • For Phone Banking and Internet Banking support, press 1 now.
    • For online shopping assistance, press 2
    • To Apply for a Mortgage, press 3
    • To Apply for a Loan, Credit Card, Savings Account or any of our Insurance products, press 4
    • To Report a Card or PIN Lost or Stolen, press 5
    • To Register for Phone Banking and Internet Banking, press 6

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    Phone Banking and Internet Banking Support

    To log in to phone banking, press 1

     

    If you are having a technical issue logging into online or mobile banking press 2

     

    After selecting option 1 to Log in to Phone Banking, you will be prompted to enter your eight digit Registration Number and all five digits of your Personal Access Code. You will then have the following options available:

    • For Additional Account Balances and Transaction Information, press 1

    • For Mobile Top Up, press 2

    • To Pay a Bill or Transfer Money, press 3

    • For PIN retrieval or statement order press 4.

    • For Internet Banking Support, press 5 (our staff are available from Monday to Sunday 09:00 to 17:00)

    • To speak to a Customer Service Advisor, press 0 (our staff are available from Monday to Sunday 09:00 to 17:00)

    • To securely end your Phone Banking session, press 9
       

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