Contact Details

AIB Head Office
Molesworth Street

+353 1 6600311
Opening Hours
09:00-17:00

AIB Phone & Internet Banking

0818 724 724
+353 1771 2424
(Outside Ireland)
Opening Hours:
Mon – Sun: 09:00 to 17:00

For support with day to day and online banking queries. Please have your Registration Number and PAC ready. If you do not have these, press one and wait to speak with an agent.

AIB Card Services

+353 1668 5500

For support with credit card queries. Please have your card number ready.

Register for AIB Phone & Internet Banking

0818 724 020
+353 1771 24 24 and select option 5 (Outside Ireland)

Opening Hours:
Mon – Sun: 09:00 to 17:00

Lost & Stolen Cards

To report your card lost or stolen follow the link here

If travelling outside of Ireland and you wish to call Visa or Mastercard to report your card lost or stolen please click on the link below to get local Freephone numbers. (please note mobile charges may still apply)

Visa
www.visaeurope.com/lost-your-card

Social Media Customer Support

For general banking queries:
Chat to us via WebChat
Twitter: @AskAIB
Facebook: Facebook.com/AskAIB

Opening Hours:
Monday to Friday 09:00-20:00
Saturday 09:00-17:00
Sunday 09:00-17:00
(Closed Easter Sunday, 25th, 26th and 27th of December)

iBusiness Banking

0818 72 00 00
+353 1 641 4889
(Outside Ireland)

Opening Hours:
Mon – Fri: 09:00 to 17:00

AIB Direct Sales

0818 724 725
+353 1771 2424
(Outside Ireland)

Opening Hours:
Mon – Fri: 09:00 to 17:00

Arrears Support Unit (ASU)

0818 251 008

Opening Hours:
Mon – Fri 09:00-17:00
Sat: 09:00-13:00

AIB Mortgages

Existing Mortgage Customer Support
0818 251 008
Opening Hours:
Mon – Fri: 09:00 to 17:00

New Mortgage Applications
0818 24 44 25
+353 1 771 5613 (Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 20:00

AIB Payment Protection Insurance

Customer Service & Claims

Mortgages 061 737373
Personal Lending 0818 200 650

AIB Student / Graduate Finance

0818 303 203

Opening Hours: 
Mon – Fri: 09:00 to 17:00

AIB Home Insurance

Customer Service
0818 27 26 25
+353 1858 3504 (Outside Ireland)

Claims
0818 63 53 43
+353 1858 3302 (Outside Ireland)

Emergency Home Assist
0818 25 33 47

AIB Car Insurance

Customer Service
0818 27 26 25
+353 1858 3504 (Outside Ireland)

Claims
0818 63 53 43
+353 1858 3302 (Outside Ireland)

Motor Rescue
0818 63 53 43
+353 1858 3302 (Outside Ireland)

Vulnerable Customer Helpline

0818 227 056

Opening Hours:

Monday to Friday 09:00 to 17:00.