Contact Details

AIB Head Office

+353 1 6600311

Opening Hours
09:00-17:00

AIB Phone & Internet Banking

0818 724 724
+353 1771 2424
(Outside Ireland)

AIB Card Services

+353 1668 5500


 

Lost & Stolen Cards

1800 24 22 27
+353 1269 5022
(Outside Ireland)


If travelling outside of Ireland and you wish to call Visa or Mastercard to report your card lost or stolen please click on the link below to get local Freephone numbers. (please note mobile charges may still apply)

 

Visa

www.visaeurope.com/lost-your-card

 

Mastercard  

https://www.mastercard.ie/en-ie/consumers/get-support/global-services.html

AIB Direct Sales

1890 724 724
+353 1771 2424
(Outside Ireland)
Opening Hours:
Mon-Fri: 08:00-21:00
Sat: 09:00-18:00(closed on Saturday of Bank Holiday weekends)

Register for AIB Phone & Internet Banking

0818 724 020

+353 1771 24 24 and select option 4
(outside Ireland)

iBusiness Banking

0818 72 00 00
+353 1 641 4889
(Outside Ireland)
Opening Hours:
Mon-Fri 08:30-17:30

Arrears Support Unit (ASU)

1890 252 008
Opening Hours:
Mon-Thu 09:00-20:00
Fri: 09:00-18:00
Sat: 09:00-13:00

Social Media Customer Support

For general banking queries:
Chat to us via WebChat  
Twitter: @AskAIB
Facebook: Facebook.com/AskAIB
Boards.ie: Talk to AskAIB
Opening Hours:
Monday to Friday 09:00-20:00
Saturday 09:00-17:00
Sunday 09:00-17:00

AIB Home Insurance

Customer Service
1850 27 26 25
+353 1858 3504 (Outside Ireland)

Claims
1850 63 53 43
+353 1858 3302 (Outside Ireland)

Emergency Home Assist
1890 25 33 47

AIB Car Insurance

Customer Service
1850 27 26 25
+353 1858 3504 (Outside Ireland)

Claims
1890 247 365
+353 1858 3200 (Outside Ireland)

Motor Rescue
1890 247 365
+353 1858 3504

Aviva Health Insurance

Customer Service & Claims
1890 717 717

 

 

 

 

 

 

 

 

 

AIB Payment Protection

Customer Service & Claims
1850 200 650

AIB Student / Graduate Finance

0818 303 203

 

 

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    AIB Phone & Internet Banking

    When calling AIB Phone & Internet Banking, you will be given the following options to choose from:
     

    • For Phone Banking and Internet Banking support, Press 1

    • To Apply for Mortgage, Loan, Credit Card, Savings Account or any of our Insurance products, Press 2

    • To Report a Card or PIN Lost or Stolen, Press 3

    • To Register for Phone Banking and Internet Banking, Press 4

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    Phone Banking and Internet Banking Support

    On Selecting Phone Banking and Internet Banking Support, you will be prompted to enter your 8 digit Registration number and 3 random digits from your Personal Access Code. You will then have the following options available:

    • For Additional Account Balance and Transaction Information, Press 1

    • For Mobile Top Up, Press 2

    • To Pay a Bill or Transfer Money, Press 3

    • For PIN retrieval, statement order or to change your Personal Access Code, press 4.

    • For Internet Banking Support, Press 5

    • To speak to a Customer Service Advisor, Press 0

    • To securely end your Phone Banking session, Press 9
       

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