Contact Details

AIB Head Office

+353 1 6600311

Opening Hours
09:00-17:00

AIB Phone & Internet Banking

0818 724 724
+353 1771 2424
(Outside Ireland)

AIB Card Services

+353 1668 5500


 

Lost & Stolen Cards

1800 24 22 27
+353 1269 5022
(Outside Ireland)
 

AIB Direct Sales

1890 724 724
+353 1771 2424
(Outside Ireland)
Opening Hours:
Mon-Fri: 08:00-21:00
Sat: 09:00-18:00(closed on Saturday of Bank Holiday weekends)

Register for AIB Phone & Internet Banking

0818 724 020

+353 1771 24 24 and select option 4
(outside Ireland)

iBusiness Banking

0818 72 00 00
+353 1 641 4889
(Outside Ireland)
Opening Hours:
Mon-Fri 08:30-17:30

Arrears Support Unit (ASU)

1890 252 008
Opening Hours:
Mon-Thu 09:00-20:00
Fri: 09:00-18:00
Sat: 09:00-13:00

Social Media Customer Support

For general banking queries:
Chat to us via WebChat  
Twitter: @AskAIB
Facebook: Facebook.com/AskAIB
Boards.ie: Talk to AskAIB
Opening Hours:
Monday to Friday 09:00-21:00
Saturday 09:00-19:00
Sunday 10:00-19:00

AIB Home Insurance

Customer Service
1850 27 26 25
+353 1858 3504 (Outside Ireland)

Claims
1850 63 53 43
+353 1858 3302 (Outside Ireland)

Emergency Home Assist
1890 25 33 47

AIB Car Insurance

Customer Service
1850 27 26 25
+353 1858 3504 (Outside Ireland)

Claims
1890 247 365
+353 1858 3200 (Outside Ireland)

Motor Rescue
1890 247 365
+353 1858 3504

Aviva Health Insurance

Customer Service & Claims
1890 717 717

 

 

 

 

 

 

 

 

 

AIB Payment Protection

Customer Service & Claims
1850 200 650

AIB Student / Graduate Finance

1890 788 336

 

 

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    AIB Phone & Internet Banking

    When calling AIB Phone & Internet Banking, you will be given the following options to choose from:
     

    • For Phone Banking and Internet Banking support, Press 1

    • To Apply for Mortgage, Loan, Credit Card, Savings Account or any of our Insurance products, Press 2

    • To Report a Card or PIN Lost or Stolen, Press 3

    • To Register for Phone Banking and Internet Banking, Press 4

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    Phone Banking and Internet Banking Support

    On Selecting Phone Banking and Internet Banking Support, you will be prompted to enter your 8 digit Registration number and 3 random digits from your Personal Access Code. You will then have the following options available:

    • For Additional Account Balance and Transaction Information, Press 1

    • For Mobile Top Up, Press 2

    • To Pay a Bill or Transfer Money, Press 3

    • For PIN retrieval, statement order or to change your Personal Access Code, press 4.

    • For Internet Banking Support, Press 5

    • To speak to a Customer Service Advisor, Press 0

    • To securely end your Phone Banking session, Press 9
       

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