How do I report my AIB Card(s) as lost or stolen?

Internet Banking

1. Log in to report your card as lost or stolen by clicking the button below.
   
   
2. Choose the relevant card and select Cancel and Replace my Card.
   
   
3. Follow the steps on screen.

When getting a new AIB Card:
 

If your card has been set up on your Digital Wallet e.g. Apple Pay and/or Google Pay, your new card will update automatically. The good news is that before the physical card is received, you can spend using the new card, as soon as the new card updates on your Digital Wallet. Debit cards update by 5pm the next working day (if you keep the same PIN), credit cards update immediately.

AIB Mobile Banking

Log in to AIB Mobile Banking

Tap on Cards

Choose the relevant card and tap cancel and replace my card. 

Follow the steps on screen

Call our Card Services team on 1800 24 22 27 (+353 1 771  5639 from outside Ireland) and select option 1 for Lost & Stolen. 24/7 support.

Visit the Quick Banking Area where you can use the Kiosk.

If your card has been set up on your Digital Wallet e.g. Apple Pay and/or Google Pay, your new card will update automatically. Debit cards update by 5pm the next working day (if you keep the same PIN), credit cards update immediately. The good news is that before the physical card is received, you can spend using the new card, as soon as the new card updates on your Digital Wallet.