iBusiness Banking (iBB) Fraud & Security Centre
At AIB we are committed to protecting you against the threats associated with internet and other types of fraud. Here, you will find details of specific current security threats to our customers and alerts that you should be aware of.
Important Fraud Update
Fraudsters are currently targeting businesses using impersonation tactics and can claim to be your customer or supplier.
You may receive an unexpected credit into your account, which will be followed up by a phone call, message or email. The caller or sender of the email, will claim to be your customer and advise the payment you have received, was made in error. They will request that you transfer the funds back to them but will provide a different IBAN number.
Don’t act on these payment requests as your customer may also be a victim of fraud.
Verify all payment requests on a known and trusted contact number. Do not use the contact details contained in an email or email attachment.
Contact Us
Fraudulent emails / text messages
Be on your guard for suspicious activity.
If you receive an email or text message pertaining to be from AIB or from an unrecognised source, requesting you click a link to take action do not open the mail as this may be fraudulent.
Please click here to send a copy of the mail or text to us.
Please Note: Do not include any general banking queries or account instruction as these cannot be actioned here.
iBusiness Banking
If you notice suspicious account activity or feel you have been a victim of an online attack, call the iBusiness Banking support team immediately on:
iBusiness Banking (ROI): 0818 72 00 00 (within Ireland) or +353 1 641 4889 (outside of Ireland) Monday to Friday (09:00 to 17:00)
First Trust Bank iBusiness Banking: 0370 243 0331 (09:00 to 17:00 Mon to Fri)
Allied Irish Bank (GB) iBusiness Banking: 0370 243 0331 (09:00 to 17:00 Mon to Fri)
