Operations Business Services
Chief Operating Officer: Andrew McFarlane
OBS is responsible for driving increased efficiency for the Group, transforming our operations by delivering customer centric, highly efficient, resilient, and sustainable operating models in our business.
We aim to create an operations business services community where people and our partners are valued and given opportunity to grown.
Operations Business Services is structured into 6 key areas:
Customer Services
Financial Crime
Group Change
Group Resilience
Strategic Sourcing and Supply Chain Management
Workplace Operations
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