Retail Banking​

MD, Retail Banking: Geraldine Casey​

Retail Banking brings together teams into a single, integrated segment who are focused on delivering and supporting our personal and SME customers with a comprehensive range of banking and financial services, delivered through our branch and digital channels. ​

Retail Banking is the largest function within AIB - employing approximately 4,500 AIB employees and is core to the servicing of over 3.1 million Personal and SME customers. ​

The function is central to the purpose of the AIB Group and a key contributor to the Bank’s financial and customer ambitions. We are focused on meeting the current, emerging and future needs of our customers and on driving greater efficiency and simplifying processes for the benefit of our customers and our people.​

Retail Banking is structured into 8 key areas: ​

• Consumer ​

• SME​

• Homes​

• Wealth ​

• Governance ​

• Products ​

• Portfolio​

• Business Innovation & Adoption​

• Consumer Regulatory Delivery​

• Programme Tasman ​