Experiment With Our New AIB Home App at The Lab
24 Apr 2015
Posted in: Mortgages
Here atThe Lab, we’re all about bringing you our latest releases and innovations on the digital banking spectrum. Staying true to this mission statement, we’d like to present to you our new concept, the AIB Home App.
Who’s it for?
The prototype AIB Home App is being designed to be useful to both our customers and non-customers throughout the life cycle of buying and owning a home, whatever stage you’re at. This includes preparing to buy, actively looking, in the process of buying, moving in and living, renovating and selling. It will be packed with handy features and tools that we think will help you more easily find and live in your home.
What are the planned features?
The app will have helpful features and content like video tips for each stage of the home owning journey, easy to use budgeting tools and simple to-do lists which help the user easily prioritise what’s important. Using the app, you will be able to chat with AIB Mortgage advisors using the web chat tool, browse through articles, read about everything you need to know about mortgages and use the AIB eMortgage Calculator.
When you’re looking for your future house, the AIB Home App will allow you to carry out property searches and look at area reports. Once you’ve moved in, the app will help you manage your daily and monthly household finances including utilities, insurance and other bills.
Another handy feature that’s planned is ‘My Journal’, where you will be able to add and tag all your home search activity while you’re looking for properties. Just like your own personal scrapbook, this will let you to easily add photos, videos and text throughout the process and timelines these entries for you.
What our experts say
Andy O’Sullivan, from AIB Innovation, who is developing the prototype said: "Putting all these features in an app allows us to offer a deeper experience for users - they can take it with them while house hunting - take photos, jot down notes in the app's ‘Journal’, find out more about an area, see what transport is like nearby and much more. Imagine finding a house you like - then checking our app to see what schools are in the area and if they’re within walking distance”.
Gerry O’Riordan, Home Mortgages noted how “one of the key challenges for mortgage customers is awareness and knowledge of the entire Mortgage Lifecycle, particularly in the early stages of the applications process. The ability to create awareness and educate potential customers before they arrive at the application process, is a key objective in delivering a comprehensive customer centric proposition. The Mortgage app supports our Mortgage lifecycle strategy. The app is designed to support AIB and non-AIB customers from the initial stage right up to end of Mortgage process.”
Test it for yourself at The Lab
For all this and much more in the area of innovative banking technologies, call into The Lab, Level 1, Dundrum Town Centre today and talk to our team about testing the AIB Home App. You can also connect with The Lab Community here or on Facebook and Twitter.