If you have arrived from Ukraine you can open an account in two ways:

1. Using your smartphone; or
2. In an AIB bank branch

With a Ukrainian passport and some English, you can open a bank account using your smartphone. Download the AIB Mobile Banking App from the Apple App Store or Google Play Store and select the option to ‘Become an AIB customer’.

We understand that this might not work for everyone. You can also open a bank account with us in your local branch.

All the steps to open an account on your smartphone or at one of our branches are in the ‘Arriving in Ireland from Ukraine’ guide. The guide is in English, Ukrainian and Russian. Click here for a short video on how to open an account online.

The European Union has introduced financial restrictions on some Russian and Belarusian nationals in response to the Russian invasion of Ukraine. If you are a Russian or Belarusian national, the restrictions may apply to you. The restrictions apply a limit of no more than €100,000 that can be held in accounts with us.

If you have any questions you can phone our Ukraine Support Helpline on 0818 303 203 from Monday to Friday 9:00 to 16:00.

Here is some more information about banking in Ireland:

Guide to Basic Bank Account (In English)

Інструкції до базового банківського рахунку (Guide to Basic Bank Account In Ukrainian)

Terms and Conditions for the AIB Basic Bank Accounts (In English)

For more information about how AIB is supporting Ukraine see here.