How do I add a User on iBB?

Local Administrator Only

Log into iBB.

Go to the Local Admin option on the left hand side menu and click on User List. 

Select Add and enter the required information (Name, Position and contact information) and click Save. Then select the User Groups Tab, grant the required access and click Save

Go to Local Admin and select Validation list and Authorise the new user request in order to order them a Digipass

Depending on your IBB set-up a second validation by another Local Administrator may be required.
(Access which can be granted - View Account Information, Create Payments, Create Payment Files, Authorise Payments, and Authorise Payment Files)                 

NB:  To add or amend access for another Local Administrator, the relevant form must be completed.

Go to the Forms section in the Business Help Centre and download an 'Add Local Administrator' form.

Print the form and ensure it is signed in accordance with the mandate and submit it to your account holding branch for onward processing. The turnaround time is 24 hours from when the processing area receives the form.

NB: Please allow 3-5 working days for Users to receive their log in details.