I have forgotten my Passphrase, what do I do?
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iBusiness Banking (iBB)
Local Administrator: Please go to any AIB branch and request a new Personal Access Code (PAC), ensuring that you have your iBB User ID and photo ID with you. Once you have received the PAC, it will take up to 24 hours to activate.
Other Users: Your Local Administrator can reset your Passphrase for you.