My digipass/AIB Card Reader is not working, lost or stolen. How do I order a new one?

If your iBB Digipass is lost, stolen or the battery is low, you can re-order a new by contacting our iBB Customer Support Team on 0818 72 00 00 for a replacement Digipass.

Important: Your Digipass will be Deactivated IMMEDIATELY when a new one is ordered.

Don't try to change the battery, as this will disable the Digipass completely.

If you are having issues using your AIB Card Reader, contact our Customer Service Team on 0818 724 724.