My digipass/AIB Card Reader is not working, lost or stolen. How do I order a new one?
iBusiness Banking (iBB)
If your iBB Digipass is lost, stolen or the battery is low, you can re-order a new one after you have entered your User ID on the iBB log in page, or contact our iBB Customer Support Team on 0818 72 00 00 for a replacement Digipass.
Important: Your Digipass will be Deactivated IMMEDIATELY when a new one is ordered.
Don't try to change the battery, as this will disable the Digipass completely.
AIB Internet Banking
If you are having issues using your AIB Card Reader, contact our Customer Service Team on 0818 724 724.