My digipass/AIB Card Reader is not working, lost or stolen. How do I order a new one?
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iBusiness Banking (iBB)
If your iBB Digipass is lost, stolen or the battery is low, you can re-order a new one after you have entered your User ID on the iBB log in page, or contact our iBB Customer Support Team on 0818 72 00 00 for a replacement Digipass.
Important: Your Digipass will be Deactivated IMMEDIATELY when a new one is ordered.Don't try to change the battery, as this will disable the Digipass completely.
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AIB Internet Banking
If you are having issues using your AIB Card Reader, contact our Customer Service Team on 0818 724 724.