We have upgraded to a new Digipass for iBB customers. The new device uses numeric values only. There is no longer a need to enter alpha characters (a, b, c, etc.)
To see how to use the numeric Digipass, have a look at the ‘How to use your numeric Digipass' video.
As the numeric Digipass does not take alpha characters, the TDS instructions have changed and will only be numeric.
Click here to view a demo on ‘How to use your Numeric Digipass'.