Log into iBB.
Go to Payments / Payment Management, select utilities and click on the Utility and click Delete.
Add a new Ultility by selecting 'Utilities' and then 'Add', entering the Utility Information and clicking on 'Authorise' or 'Save for Authorisation'
You can also authorise the set up by going to Payments and then Utilities. Select the Utility from the list and click on Authorise.
You will need to confirm the request using your Digipass.