How do I set up a Utility Bill for payment?
iBusiness Banking (iBB)
Log into iBB.
Go to Payments / Payment Management, select Utilities and click on 'Add'.
Enter the required information including Utility Name and account/reference number and click Authorise or 'Save for Authorisation'
You can also authorise the set up by going to Payments and then Utilities. Select the Utility from the list and click Authorise.
You will need to confirm the request using your Digipass.
AIB Internet Banking
1. Log in to AIB Internet Banking
2. Click on Pay & Transfer
To set up a new bill:
- Select Pay A Bill and click on new bill for the bill type. Follow the onscreen instructions.
- Select Payees, click on Add New Payee and follow the onscreen instructions.
You will need the Bill reference number which appears on your Bill.
You will need your AIB Card Reader to set up a 3rd party credit card or non-AIB credit card for payment.
In Your Branch
Visit the Quick Banking Area where you can use the Kiosk, the In-branch courtesy phone, or get assistance at the Customer Service Desk to complete your standing order request.
You will need your AIB Card Reader for requests over the phone.
Proof of identification may be required for Customer Service assistance.