Green Living: Business

You’ll find all you need to help and support your business to benefit from operating more sustainably.

Payments, debit and credit card maintenance: 18 October 2026. View maintenance information.

Changes to bulk payments

We have introduced a new security check on SEPA payments called ‘Verification of Payee’ and a new industry standard for bulk payment files called ISO 20022.

You will need to register for Verification of Payee for bulk SEPA credit transfers and update your file specifications in line with the new ISO changes.

Learn more about Bulk Payments.

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Business Sustainability Loan

For businesses investing in the transition to a more sustainable future.

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Helping businesses prevent fraud

Fraud is a huge problem and it’s everywhere. Every business is at risk, every day. We want to share what we know to help businesses like yours spot the signs and stop fraud before it happens.

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The Growth and Sustainability Loan Scheme

A long-term, low-cost scheme for investment in the growth and resilience or climate action and environmental sustainability of your business.

Find out more and enquire now

Ways to bank

We are here to support your day to day banking.

Forms and documents

Find the form you need here.

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Green Living: Business

Sustainable changes can reduce costs and create savings for your business. You’ll find all you need to help and support your business to benefit from operating more sustainably.

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SBCI & Government Loan Schemes

Low cost finance for business customers.

Help and Support

Need some help? Our frequently asked questions, service and product information, or tools and calculators should give you the answers you're looking for.

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Businesses in Financial Difficulty

Don't let small problems become big problems. We can help.

Frequently Asked Questions

If you are using the standard iBB:

There’s a helpful video here:
1. On the login screen enter your User ID and click ‘Continue’. Select 'Unlock Digipass' and enter your Passphrase.
2. Enter the 7 digit LKD Code from your Digipass into the Unlock Code field on iBB and click ‘Unlock Digipass’.
3. Your Local Admin then needs to log in to validate the unlock. They will get an 8 digit Unlock Code that you key into your Digipass.
4. Depending on your IBB set-up, you may need a second Local Admin to validate your request.
5. Once you’re in we’ll ask you to key in a new 4 digit PIN for use on the Digipass.
6. If there is no Local Admin available, please contact iBB on 0818 72 00 00.
If you have been upgraded to the new iBB:
1. On the new iBB login screen click on ‘Trouble logging in’
2. Then click ‘I forgot my Digipass PIN’ and ‘Next’.
3. We’ll prompt you to enter your User ID, your password and the Lock Code (LKD) from your Digipass. There are instructions on screen to help with this.
4. Then click ‘Request unlock code’ and ask your Local Admin to login and validate the unlock. They will then get the unlock code to share with you.
5. If there is no Local Admin available, please contact iBB on 0818 72 00 00.
1. A Local Admin will need to log into iBB for you.
2. Go to ‘Local Admin’ option on the left hand side menu, click on ‘User List’.
3. Each User’s name is listed along with their corresponding User ID.
1. Only Local Admins can do this for iBB users.
2. Go to the Local Admin option on the left hand side menu and click on ‘User List’. Select the User and click ‘Reset’. Then confirm the request using your Digipass.
3. Once the user is reset, we will ask them to create a new passphrase on their next logon. The passphrase rules are on the iBB screen.
4. Once this is done, the Local Admin has to log in again and validate the user.
5. Depending on your IBB set-up, you may need a second Local Admin to validate your request.