Covid-19 Services Update

Check below to see if any of our services are affected by Covid-19

Branches - Some closures as per below:

Note: We have now introduced priority banking hours for our elderly and vulnerable customers until 11am each morning.  We are asking our other customers to plan their branch visits outside these times. 

Mobile Banking - Normal service

Internet Banking - Normal service

iBB - Normal service

Phone Banking - Reduced service 

As outlined by Covid-19 HSE and Government guidelines and for the safety of our staff, the number of customer service advisors in our Contact Centres have temporarily reduced resulting in a change to our hours of operation as follows:

- Our Phone Lines are now available Monday to Friday 9am to 5pm

- Our Social Media team are available Monday to Friday 9am to 8pm, Saturday and  Sunday 9am to 5pm

- There is no changes to services for reporting card fraud or Lost and Stolen cards which remain available 24/7

Fraudulent emails/text messages

If you receive or have responded to a suspicious email or text message and have provided any personal or financial information please send us a mail to alert@aib.ie.

*Please Note: Do not include any Account details or general banking queries. Please be aware that we cannot accept account instructions via e-mail  

Our Internet and Mobile Banking is still available.  We appreciate your patience and support during this time.

Payments - Normal service 

Cards - Normal service

 

 

Closed Branches

List of closed branches - additional information to find nearest open branch

  • Carlow IT

    Nearest branch:

    Carlow

    Address:

    36/37, Tullow Street, Carlow

  • Dundalk IT

    Nearest Branch:

    Dundalk

    Address:

    96 Clanbrassil Street, Dundalk, Co Louth

  • GMIT Galway

    Nearest Branch:

    Newcastle Road

    Address:

    University Branch, Newcastle Road, Galway

  • Letterkenny IT

    Nearest Branch:

    Letterkenny

    Address:

    61 Upper Main Street, Letterkenny, Co Donegal

  • Sligo IT

    Nearest Branch:

    Sligo 

    Address:

    26 Stephen Street, Sligo, Co Sligo

  • Tallaght Hospital Outlet

    Nearest Branch:

    Tallaght

    Address:

    Old Bawn Road, Tallaght, Dublin 24

  • TU Dublin, Aungier St

    Nearest Branch:

    1-4 Lower Baggot Street

    Address:

    1-4 Lower Baggot Street, Dublin 2

  • TU Dublin, Blanchardstown

    Nearest Branch:

    Blanchardstown

    Address:

    West End Retail Park, Blanchardstown, Dublin 15

  • TU Dublin, Bolton St

    Nearest Branch:

    O'Connell St 

    Address:

    37/38 O'Connell St, Dublin 1

  • TU Dublin, Kevin Street

    Nearest Branch:

    1-4 Lower Baggot Street

    Address:

    1-4 Lower Baggot Street, Dublin 2

  • TU Dublin, Tallaght

    Nearest Branch:

    Tallaght 

    Address:

    Old Bawn Road, Tallaght, Dublin 24

  • UCD

    Nearest Branch:

    Clonskeagh

    Address:

    60 Clonskeagh Road, Clonskeagh, Dublin 14