We want to make opening a bank account as straight forward as possible.

At AIB, we understand that if you are seeking Asylum or have recently been granted Refugee status, you might not have access to standard documents. We have listed the standard documents we need, and the alternatives we will accept if you don’t have them here.

You can open an account in 2 ways:

  1. Using your smartphone; or
  2. In an AIB bank branch

With a valid passport and some English you can open a bank account using your smartphone. Download the AIB Mobile Banking App from the iOS App Store or Google Play Store and select the option to ‘Become an AIB customer’.

We understand that this might not work for everyone. You can also open a bank account with us in your local AIB bank branch. Please arrange an appointment with your local Branch and our staff will be happy to help you through the process, find the right kind of current account for you, and answer any questions you may have. 

Contact our customer service helpline (0818 227056), lines are open Monday to Friday 9:00 to 17:00, or request a branch appointment here.


Refugees and Asylum Seeker Guide

What you need to open a bank account