If you are happy with the results from the eMortgage Calculator you can select 'Apply Online', complete the Online Mortgage Registration process and complete your Online Application.
Yes, Non-AIB customers can complete an Online Mortgage Application.
Only applications submitted through the eMortgage Calculator and the Online Application can proceed through the online process. To discuss your Mortgage options, call our dedicated customer service team on 1890 724 724.
A mobile phone number is required to register and a temporary password will be sent to this mobile number. At this point you will be prompted to change your login password and login to your AIB eMortgage portal. You can sign out at any stage and return to the portal using this login and password.
Yes, it must be a minimum of 8 alpha numeric characters and it must include at least 1 capital letter and 1 special character e.g. * + @ & $
Select the 'Forgot Password' link on the AIB eMortgages Login page. You will be asked to provide the mobile phone number you registered with together with the answer to the security question you completed at the time of registration. A new temporary password will be sent by SMS to your phone.
We would recommend you use an up to date version of your browser e.g. Internet Explorer, Mozilla Firefox, Chrome, or Safari depending the pc / device that you are using. You will also need the Adobe Acrobat Reader plug in to read the PDF documents, this can be downloaded from the AIB eMortgages Registration page if required.
Yes, all applications can be updated and saved until such time as you are ready to submit your completed application. Please note, only one application can be submitted. Once submitted all draft applications will be closed.
Your AIB Mortgage portal will allow you to create and save multiple applications however you may only submit one fully completed mortgage application to AIB eMortgages team for assessment and decision. If you have other Mortgage requirements, please call 1890 724 724 for further assistance.
Yes, your AIB eMortgage portal can be accessed by either Mortgage Applicant provided you have the mobile phone number and password used to register for the service.
When you complete and submit your Online Mortgage Application form, your Sanction in Principle letter will be available in your Document Gallery in your AIB eMortgages portal.
Your Sanction in Principle is valid for 12 months from the date of issue.
At times, some of the IT Services may be unavailable and you will be advised to try again later.
You can immediately begin to upload your documents through the Document Upload section in your AIB eMortgages portal.
The following are valid file types that you can upload: jpg, png, gif, bmp, jpeg, pdf, tif, mtif.
Yes, the maximum individual files size that you can upload is 4MB.
Yes, you can upload up to 10 documents at a time, but each document can be no more than 4MB in size
As you have chosen to use the AIB eMortgage portal to apply for your mortgage, we would ask that you use the Document Upload facility in the portal to submit your documents. This will allow us to process your application more quickly.
Please contact the AIB eMortgages Team on 0818 303 059 (Mon-Fri 9am-5pm) and they will advise you what you need to do.
For information security purposes, if you have not submitted a document in the Document Upload section within 20 minutes then your session will time out.
Yes of course, please contact the AIB eMortgages team on is 0818 303 059 (Mon-Fri 9am-5pm) and they will arrange a suitable time and location for this meeting.
If the original document is a PDF document e.g. Bank eStatements, statement of earnings such as an Employment Detail Summary or P60 then you can attach and submit that file type. Alternatively, you can take a picture or scan the original document and attach / submit the file. Upon receipt, the AIB eMortgages team will verify the documents uploaded and will check for validity and authenticity.
Once the document upload has been successful it will activate your case with the AIB eMortgage team and they will begin the assessment process.
The contact number is 0818 303 059 (Mon-Fri 9am-5pm). You will also find these details on the Home page of your AIB eMortgages portal.
The AIB eMortgages team will send you a query message with instruction via the AIB eMortgage portal. They may also contact you on the mobile phone number you have provided. You will also be alerted by text that you have received a message in your AIB eMortgage portal.
You must have buildings cover in place in order for us to issue your mortgage funds. Buildings insurance should reflect the reinstatement value as evidenced in your valuation report. If purchasing an apartment, a copy of your buildings block policy (available from your solicitor) must be forwarded to us. For a Home Insurance quote you can ask a Mortgage Consultant in your local AIB Branch, call 1980 724 724 or log on www.aib.ie. Alternatively, contact your preferred insurance company.
All parties to the loan must take out the correct type of Life Assurance, which will depend on the amount, term and type of borrowing. You can contact your local AIB Branch to arrange an appointment with a Financial Planning Consultant to discuss your life and/or illness cover options (http://www.aib.ie/personal/home/branch-locator). Alternatively, you can contact your own preferred Life Assurance Company.
The Direct Debit Mandate (DDM) is part of the Letter of Offer documentation you received in your AIB eMortgages portal and by post. Print a copy of the DDM form available on your AIB eMortgages portal, fill in the details and upload the revised document under the Additional Documents in the Document Upload section.
The following steps must be completed to the satisfaction of the Bank before you will receive a Letter of Offer:-
All documents submitted by you must be verified and approved by AIB
A Credit Assessment must be completed by AIB
You must confirm the property you wish to purchase and provide us with Solicitors Details
