AIB Online Application FAQs

If you are happy with the figures the calculator shows, you can apply online.

Yes, of course, we’ll be happy to look at your application.

It might confuse things if you apply twice. So the best thing to do is call us on 0818 24 44 25 (+353 1 771 5613 Outside Ireland). We can sort out your application for you.

You need at least 8 characters in a mix of letters and numbers, at least one of which is a capital and one of which is a special character that’s not a letter or number.

You can apply online on most devices, phones, tablets and a pc. It helps to have the latest browser. We use PDFs, so you may need the Adobe Acrobat Reader or a PDF App on your mobile.

When you apply online, you can find your AIP letter in the Documents section.

Mortgage Approval in Principle (AIP) is valid for 6 months.

At times, some of the IT Services may be unavailable. We’ll ask you to log out and try again and/or refresh the page.

You can upload your documents through the Documents section any time that suits you.

We accept most file types: jpg, png, jpeg, pdf.

Yes you can. However, as you applied online, the quickest and easiest way to send us documents is to upload them. This is the quickest way for us to check them and get back to you. 

That should not be a problem, in the My Mortgage app you will find details on how to call or message the team.

If the original document is a PDF document (e.g. Bank eStatements, P60) then you can upload it. You can also take a picture or scan the original and upload the picture. When we get it we will check and verify the document. If there are any problems, we’ll let you know. 

Once we see the document we will start your case and begin to look at your application.  

In the My Mortgage app you will find details on how to call or message the team.

If there is a problem, we will send you a message with instructions or contact you on the mobile phone number you gave us.

You must have home insurance cover, with at least fire cover in place for us to give you the money for the mortgage. Home insurance should be at least for what it costs to rebuild the property.

If you are buying an apartment, please send us a copy of your building block policy (available from your solicitor). We can help with a Home Insurance quote. Just contact your Mortgage Advisor in your local branch, call 0818 24 44 25, or log on www.aib.ie. You can of course, arrange your own cover if you want to.

Everyone on the loan must take out life cover, the type of which will depend on the amount, term and type of borrowing. You can contact your local branch to arrange an appointment with a Financial Planning Consultant to discuss your life and/or illness cover options. Find your local branch here. You can, of course, arrange your own cover if you want to.

The direct debit mandate (DDM) is part of the Letter of Offer we sent you online and in the post. You can fill it in again with the correct bank account and upload it again.

These are the steps that need to take place before we can send you a letter of offer:

o    We check and verify all the documents you send us.

o    We do a credit assessment on your affordability.

o    You confirm the property you wish to buy and give us your solicitor’s details.