Payment Templates Removal Q&A's

Why are you removing the payment template feature?
- To improve the payments, experience for our customers, w e recently introduced new features like Verification of Payee and Instant Payments. The payment templates for making multiple payments on Business Internet Banking do not support these new features and will be removed on 15 January 2026.
- You can find Standard or Instant Payments with Verification of Payee under the ‘Pay & Transfer’ menu on internet banking.
When will you remove the payment template feature?
- We will remove the payment templates from Business Internet Banking on 15 January 2026.
Will my saved templates be deleted?
- Yes, with the removal of the payment templates feature, saved templates will also be removed.
What alternative payment options are available?
- You can make individual payments using internet banking, the mobile app, or in branch.
- AIB offers bulk payment files through iBB. If this is of interest, you can visit the iBB Help Centre for more information.
- If you have further queries please call us on 0818 664015 (Monday – Friday 09:00-17:00).
- For more information on SEPA Instant and VoP please visit SEPA Instant Payments.