Personal Loan FAQs

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  • What type of Personal Loans can I apply for online?

    You can apply for a Personal Loan through AIB Internet Banking. You can also apply for a Top Up of your existing AIB Personal Loan through AIB Internet Banking. You may apply for a loan in your sole name only - joint applications are not available.
     

    The interest rate applicable to a Personal Loan is based on a variable rate (the Bank's variable 'A' loan rate). No fixed rate loans are available online.

  • Am I eligible to apply for a Personal Loan/ Loan Top Up online?

    To be eligible to apply for a loan/ top up online you must meet the following criteria for this channel:

    • You must have an AIB current account, open for at least 6 months

    • Your salary must be paid directly into your AIB current account

    • You must be over 18

    • For a top up application, you must have an existing sole AIB loan


    If you do not meet any of these criteria, then you can still apply for an AIB loan by contacting us on 1890 724 724 or +353 1 7715610 or by calling into your local AIB branch.
     

    If you are a Student Plus Account or Graduate Account holder and wish to avail of a Reduced Rate Loan, please apply through your local branch. Alternatively you can call the AIB Student & Graduate Centre on 1890 788 336, lines open 8am to 9pm Monday - Friday and Saturday 9am - 6pm.
     

    Further details about Personal Loans can be found on the AIB Personal Banking website.

  • How do I apply for a Personal Loan online?

    1. Log into AIB Internet Banking.
    2. Click 'Apply Online' on the left of the screen.
    3. Select 'New Personal/ Car Loans' or 'Personal Loan Top Up' located under the Borrow section.
    4. Complete the necessary information regarding the Personal Loan/ Top Up.
       

    If you cannot see your existing loan account on your Internet Banking Account Overview screen, then you will not be able to top it up online until you complete the following steps to add your loan account:

    1. Log into AIB Internet Banking
    2. Select Manage My Accounts
    3. Complete the on screen fields to add your account. You will need your NSC and account numer to complete this step.
  • How much can I apply for?

    You can apply for a Personal Loan from €1,000 to €30,000. You can also apply for a Top Up of your existing AIB Personal Loan by a minimum amount of €1,000 up to a maximum overall balance of €30,000.


    For amounts over €30,000 please contact your local branch or call us on 1890 724 724.  

  • Over how many years can I repay the loan?

    You can choose to repay your loan over a period of 1 year to 5 years.

  • What repayment frequency options are available to me?

    You can choose to make loan repayments on either a monthly, fortnightly or weekly basis.

  • When will I receive a decision on my application?

    We will endeavour to give you a decision instantly. If your application is referred to our Lending Team for review you will receive a decision within 3 business hours. Our business hours are 9am to 5pm Monday to Friday, excluding bank holidays. Although we aim to provide you with a decision within 3 business hours, this period may be extended for technical or other legitimate reasons. . If you have provided us with your mobile phone number, we will text you once a decision is available. Once, a decision is available, you can log into your AIB Internet Banking and select “My Application & Documents” under the “Apply Online” tab to view the decision

  • When do I receive my loan funds?

    Once you have completed the ‘Set Up Now’ stage of the online application process, we will transfer the funds into your nominated current account. We will tell you at the end of the application process that your funds are available.

  • Where will my loan account be opened?

    Your loan will be opened at your AIB branch.

  • What loan interest rate will I be charged?

    The interest rate you will be charged on your loan is based on the Bank’s Variable ‘A’ Loan Rate and the amount borrowed.


    You can read further information on our Personal Lending Interest Rates at:

    http://personal.aib.ie/our-products/loans/Personal-Lending-Interest-Rates

  • What is 'My Applications & Documents'?

    ‘My Applications & Documents’ allows you to view the status of your overdraft online applications as well as download and save all documentation relating to your applications.  You can access this by clicking on the ‘My Applications & Documents’ tab under ‘Apply Online’. Should you have a query regarding your overdraft please call us on 1890 724 724 or +353 1 771 5610.

  • Who do I contact if I have any queries in relation to my loan?

    Should you have a query regarding an application please call us on 1890 724 724 or +353 1 771 5610.

  • If I have any queries in relation to my loan whom do I contact?

    Should you have a query regarding an application you can contact us on 1890 304 604 or +353 1 7726633. Our Business hours are 9am to 5pm Monday to Friday, excluding Bank Holidays.

  • Is there any application fee for applying for a Personal Loan through AIB Internet Banking?

    There is no fee charged for applying for a Personal Loan or Loan Top Up through AIB Internet Banking.

  • Will I be able to view my loan balance and transactions on AIB Internet Banking?

    Yes, your loan account will automatically display in your account list on Internet Banking and transactions/statements will be available to view.

  • What is a Credit Check and what is a Credit Reference Agency?

    In order to process your application we may need to carry out a credit check with the Irish Credit Bureau, a licensed credit reference agency, which is a standard practice with all lending applications.

     

    If you borrow or enter into a financial obligation, or may do so, we may give details of your agreement(s) / account(s) and how you conduct your agreement(s) / account(s), to licensed credit reference agencies on a regular basis. Licensed credit reference agencies will record details of each type of search AIB Group makes whether or not your application proceeds.

     

    If you wish to obtain information on your credit rating with the Irish Credit Bureau you can contact the Bureau at the address below, or by telephone at 01-2600388.
     

    Irish Credit Bureau
    ICB House
    Newstead
    Clonskeagh Road
    Dublin 14
    Website: www.icb.ie

     

  • What is Automated Decisioning?

    An Automated Decision is a computer-generated decision. Using completed loan application information an automated underwriting system retrieves relevant data and arrives at a logic-based loan decision. We may use credit scoring techniques to either partially or fully assess your application and using information provided to us our internal systems may provide an automated decision for your application.

  • I have Payment Protection Insurance on my existing Loan. Can I apply for a Loan top up online and keep my Payment Protection Insurance?

    Payment protection insurance is no longer available with new loan applications. If you already have payment protection insurance on your loan and you would like to retain this cover - do not apply for a Personal Loan top up online. Please call us on 1890 724 724 or + 353 1 771 5610 and a customer service adviser will process your application for you. Alternatively, you can apply through your local AIB branch.


    AIB Payment Protection Plan is exclusively underwritten by London General Insurance Company Ltd and London General Life Company Ltd. AIB Insurance Services Ltd is regulated by the Central Bank of Ireland.


  • I have applied for a Loan in my branch/over the phone and opted to complete ‘set up online’. What should I do now?

    If you applied for a loan via your branch or over the phone and opted to complete ‘set up online’, you can access your application via the “My Applications & Documents” tab on the “Apply Online” page. From here, your can view the status of your loan application as well as download and save all documentation relating to your application. If your application has been sent to a lender for assessment, we will send you a text message to advise once a decision is available.

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