Tablet Banking FAQs
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Why did I receive communication regarding the retirement of the Tablet app?
We are communicating to customers to let you know that the AIB Tablet App will no longer be available to download from the Apple App Store or Google Play Store.
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Why are we removing the Tablet App from App stores?
We have found that most of our customers use Internet Banking or the AIB Mobile App. If you are not a user of Tablet banking, and use either Internet or Mobile Banking, you are not impacted by this change.
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Do I need to do anything?
If you currently log in to view your accounts using the AIB Tablet App we are advising customers to no longer use it to access and view your accounts. You should delete the AIB Tablet App and going forward instead access Internet Banking via the browser on your device by searching www.aib.ie/internetbanking.By logging in to Internet Banking through the internet browser on a tablet device you will still have access to all the same services as you do today.Or, If you’re not already using the AIB Mobile Banking App, you can download it to your mobile phone from the Apple App Store or Google Play Store
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Should I delete the app from my tablet?
Yes, you should delete the AIB Tablet App from your device for the best customer experience.
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How do I Log into Internet Banking instead of the AIB Tablet App?
You can log into Internet Banking by searching www.aib.ie/internetbanking on your browser instead of using the AIB Tablet App.If you need additional support on how to log into Internet Banking, you can find more information here.
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What if I need extra help?
We have supports available to support our elderly and vulnerable customers. If you need additional support on how to log into Internet Banking, you can find more information here.
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Do I lose access to any services when I delete the AIB Tablet App?
No. When you log into Internet Banking you will have full access to features and services the same as you do today on the Tablet App.