Essential Maintenance

Credit and Debit Cards

Due to planned maintenance on Saturday 13 September from 22:00 to 08:00 Sunday 14 September 2025, you may not be able to use your AIB Debit and Credit card online.

Also, you may not be able to make a payment into your credit card account using SEPA instant from another bank on Saturday 13 September from 22:00 till 10:00 Sunday 14 September 2025. Cards will work normally for other types of card payments at ATMs and shops.

If you have a question, you can contact us between 08:00 to 18:00, Monday to Sunday on (01) 269 5022 (+353 1 269 5022 outside of Ireland) for debit cards, or (01) 668 5500 (+353 1 668 5500 outside of Ireland) for credit cards, except bank holidays.

Payments 

Due to essential maintenance, our Payment services won’t be available from 02:00 to 10:00 on 14 September 2025. During this time, you won’t be able to make payments via Mobile, Internet or Phone Banking. Incoming SEPA Instant payments may be impacted during this period.

Everything else will be available as normal (Account Balances, Lost & Stolen Cards, Loan applications etc). We’re keeping the disruption to quieter times, however, we’re sorry for any inconvenience caused.

If you have any queries, please call our Phone Banking team on 0818 724 724 or +353 1771 2424 (Outside Ireland). Lines are open Monday to Sunday 09:00 to 17:00.