Customer credit card swap questions & answers

Please fill out your contact details at credit card swap callback form and we will contact you to start the credit card swap.

We have a number of cards available, please go to  our credit card page to find out more information and to see which one suits you best. 

No, unfortunately we will need to issue you with a new credit card with a new card number. Your 4 digit PIN number will remain the same. You can continue to use your existing card until you receive your new card.

It depends which card you swap to. The Click credit card will be automatically added to your Mobile Banking profile. If you swap to a 'be' or Platinum card you will need to add your new card account to your profile.

Payments can be made the same way you make payments today. For example; Direct Debit, Mobile Banking transfer, lodgement using a giro, etc.

No, your direct debit will automatically carry over to your new card. You do not need to do anything.

Yes, this can be done over the phone by calling 01 - 6685500

The authorised user will automatically receive a new card. We do ask that you let them know that a new card will be sent to them and they continue using their existing card until then. Please note if you do not currently have an authorised user, it is not possible to add one.

You can remove an authorised user.  However, you cannot change the name or add a new authorised user as we no longer offer authorised user service.

Any recurring payments will not automatically carry over to your new credit card. You will need to contact your provider and give them your new card details.

Please go to our credit cards page to find out more information on our available cards and to see which one suits you best.

Please go to credit card callback form where you will find relevant information about our cards, including terms and conditions.

Yes, you can continue to use your old card as it will remain active for 14 days. Once you receive your new card you should start to use this card.  

If you want to close your existing card without swapping to a new AIB card, please call us on 01-6685500.