Your complaint has been submitted successfully
We are sorry that our products or services did not live up to your expectations. Thanks for taking the time to submit this complaint.
Your complaint is being sent to the relevant area within the Bank who will do their best to resolve your issue as quickly as possible. However, depending on how complex the issue is, we may need more time to resolve it. If we do, we will phone you, or write to you within five working days to let you know what is happening with your complaint and who is looking into it for you