Changing the way we give you a recent statement

Because sustainability is at the heart of our business, it means we are reducing our carbon footprint in our business and helping our customers to make the transition to low-carbon.
That’s why we’re changing the way we send you a recent statement when you ask us for one.
From September 2021, we will stop sending a recent statement in paper if you have asked us for eStatements only. Of course, if you have chosen to accept paper, we will continue to send you paper when you ask for a recent statement.
If you want to switch to paper statements or eStatements find out more here.