Centralised Account Opening Q&As

1. The first step is tell us what type of account suits you.
2. Then we will email you an electronic application form (DocuSign) to the email address you give us.
3. You will receive a unique code to the mobile number you give us. Use this code to access the DocuSign application form.
4. Complete and sign the DocuSign application form and send it back to us.
5. We will then open your account within five business days.
6. You’ll know it’s done when we email you with the next steps, which is for you to give proof of ID, address and a sample signature in a branch. You have eight business days to do this. Once you prove your identity in branch and provide your signature, then your account is ready to use.

• with up to 5 directors
• wholly and directly owned by these directors
• registered and trading in ROI
• using a person (not a company) as the company secretary

1. The first step is to tell us what type of account suits you.
   
   
2. Then give us the contact details of three recipients, the first will be the administrator. Both the second or third recipient can also be the administrator. In that case they will receive the DocuSign form twice.
   
   
   1. First recipient: Administrator - The administrator is the person who completes the DocuSign application form. They need to (i) complete all details in the form and (ii) download and complete the specimen signature form and reattach it to the DocuSign.
   2. Second recipient: Director 1 - When the administrator has completed the DocuSign form, it will be sent to Director 1 to review the content, accept the Ts & Cs and sign. This person must be a director of the company.  
   3. Third recipient: Director 2 or company secretary - When Director 1 has signed the DocuSign form, it will be sent to Director 2 or the company secretary to review the content, accept the Ts and Cs and sign. This person must be a director or secretary of the company.  
       
3. Then we will email the administrator an electronic application form to be completed using DocuSign.
   
   
4. The administrator will receive a unique code to the mobile number they gave us. This code accesses the DocuSign application form.
   
   
5. They will complete the DocuSign application form. They will also download the specimen signature form, gather the signatures and attach the specimen signature form to the DocuSign.
   
   
6. The form will then be emailed to Director 1, who will log in using a unique code we send to their mobile. Director 1 will verify all information in the application before accepting and digitally signing.
   
   
7. The form will then be emailed to Director 2 or the Company Secretary, who will log in using a unique code we send to their mobile. Director 2 or the Company Secretary will verify all information in the application before accepting and digitally signing and sending it back to us.
   
   
8. We will then check the application and email you within five business days with the next steps.
   
   
9. Next Steps: Where the application for the account is approved, the following steps will need to be completed. These do not need to be completed in the same branch or at the same time.
   
   
   1. For companies with one director: the director who signs and a company signatory need to give proof of ID and address in one of our branches. The director and the company signatory can be the same person.
   2. For companies with more than one director: Both directors who sign and any company signatory need to give proof of ID and address in one of our branches. A director and company signatory can be the same person. If the form is signed by a director and company secretary instead of two directors, the director who signs and any other director need to give proof of ID and address in one of our branches.
       
10. Once you prove your identity in branch, we will do one final check of everything which can take up to 10 business days.

1.   Single User Internet banking: Useful if only one person needs to use internet banking and your signing instructions are ‘Any one’ to sign.  
2.  iBusinessBanking: A multi-user service.

• ‘Any One’ meaning any of the signatories on the account can sign on their own.
• ‘Any Two’ meaning any two of the signatories must sign together
• ‘All’ meaning all signatories must sign together
• ‘Other’ you can specify what instructions you want here. Eg. ‘Any one’ under €1000, ‘Any Two’ above this amount.

The specimen signature form is downloaded from the DocuSign application form and needs to be signed by all the signatories listed on the mandate. We will use this form to check signed instructions on the account in the future.