I cancelled a subscription but I am still being charged, is there anything I can do to get my money back?

Complete our dispute form (PDF) and send us:

• Proof you cancelled the subscription before the charges. Because of the strict Visa timeframes, we can only help you with recent charges.

To dispute a transaction, complete the Dispute Form (PDF, 2 pages, 744KB) or use the Question a Transaction form in AIB Mobile Banking. Learn more in How Can I Dispute a Transaction?

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