I signed up to a free trial of a product but now I’ve been charged a much higher amount, is there anything I can do?
· Check the terms of the free trial. You may need to cancel before charges start.
· Cancel future charges and keep proof.
· If charged again after cancellation, send us proof and we can dispute further charges.
· If you haven’t received something but were charged, complete our dispute form (PDF) and send:
o Confirmation you didn’t receive anything
o Description of what you bought
o Proof you contacted the company
To dispute a transaction, complete the Dispute Form (PDF, 2 pages, 744KB) or use the Question a Transaction form in AIB Mobile Banking. Learn more in How Can I Dispute a Transaction?
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Tel: +353 (0)1 6600311 Registered in Ireland: Registered No. 24173 Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland. Copyright Allied Irish Banks, p.l.c. 1995