Everyone should have access to their bank in a way that makes them most comfortable.
Support if you can’t see very well
If you can’t see very well, our AIB Mobile Banking App supports accessibility usage for both Android and iOS users.
You can also bank with us through AIB Phone Banking. You can sign up for AIB Phone Banking by calling 0818 724 724 or dropping into your local branch. Find out more about AIB Phone Banking here.
We use card readers for transactions that require further security. If you need a Usability Card Reader you can order one by calling AIB Phone Banking on 0818 724 724 or +353 1 771 2424 from abroad.
On our website we have tried to make all the text scalable up and down. In most of the modern browsers, you can find the 'text size' option in the 'view' menu in the top left of the browser window. There are also printing options available. We can print your bank statements in Braille or in large print if you ask us. Call us on 0818 724 020 or drop into your local branch to arrange it.
All our ATMs have an adopted keypad that has a raised pip on the number 5 button. They also have new universal raised icons on the function keys for Enter, Clear and Cancel.
Support if you can’t hear very well
If you can’t hear very well, our Internet or Mobile banking channels have a range of features that allow you to bank securely when and where it suits you.
Find out more about AIB Internet Banking here.
Find out more about AIB Mobile Banking here.
Irish Sign Language Interpreting Service
If you are a sign language user, you can contact AIB using the Irish Remote Interpreting Service (IRIS).
IRIS is a government funded charity which provides live video-link access to an Irish Sign Language interpreter. As a sign language user, you can communicate with the Sign Language interpreter over video-link while the interpreter phones a company and translates on your behalf.
AIB accepts calls from IRIS Monday to Friday 9am–5pm.
To contact AIB through an IRIS sign language interpreter:
- Find out more about IRIS and make an appointment here.
- Let your IRIS interpreter know that you want to contact AIB.
- IRIS has standard contact details for AIB which your interpreter will use to make contact and translate on your behalf.
Support if you live with disability
With a network of AIB Branches all over Ireland, you’re sure to find a branch near you. So if you want to open an account, carry out a transaction or talk to us about what you want from your bank, drop into local branch here.