Online Account Opening FAQs
Information on how to open an account on your mobile phone is available on our Online Account Opening page
- Who can open an account on their mobile?
- What accounts can I open from my mobile?
- I’m already an AIB customer, can I open a current account on my mobile?
- Can I open an account on my mobile and then switch my accounts from another bank?
- If I cannot open my current account on mobile, what are my options?
- What do I do if I haven’t received my address code in the post?
- How long is the 6 digit verification code on the letter valid for?
- How long does the whole process take to complete on a mobile phone?
- Why is my video call not connecting?
- Is the video call with an AIB staff member?
- Do IDnow have access to my personal information?
- What happens if you are unable to verify my identity on the video call?
- Can I supply my tax details at a later date, I do not have them to hand?