Payments Enhancements FAQs

We will no longer send paper payment advices to you automatically for incoming international payments. You will find this information in your payment log within your online banking channel. If you need a paper payment advice you can contact your branch and ask them for a copy. If you want more regular statements you can contact your branch and change the frequency of your statements to monthly free of charge.

We will no longer send paper payment advices to you automatically for outgoing manual payments. If you need a paper payment advice you can contact your branch and ask them for a copy. If you want more regular statements you can contact your branch and change the frequency of your statements to monthly free of charge.

We will no longer charge our €6.35 fee for an international payment received in euro in to your account from SEPA zone countries that use a National Sort Code (NSC) and account number instead of an IBAN. The following are samples of the two account formats for receiving payments:

The fee will still apply to other international payments into your account.

When you receive an international payment we will no longer automatically post you a paper payment advice. This information is available in your payment log if you have access to an online channel.

If you do not use online banking or if you want to receive the information in paper, you can visit your local branch and ask them to provide you with a paper payment advice free of charge.

The Standard Paylink option selected for the following currencies USD, GBP, EUR and CAD, will arrive with the beneficiary bank in 1 business day instead of 2 business days, once processed within cut off times.

This will be updated in our Schedule of International Transaction Charges brochure available in January 2019.

This change will be introduced on a phased basis from November 2018 to January 2019

From 15^th January 2019, the Same Day Value paper payment option completed via the branch will no longer be available. Instead, the Paylink EURO paper option can be used to avail of a Same Day Value EURO Payment via the branch.

This will be updated in A Guide to Fees and Charges for Personal Accounts brochure available in January 2019.

We have made some amendments to the wording in our forms to assist you in completing them, and have also indicated any mandatory fields with an asterisk.

The updated Paylink and Paylink EURO forms will be available in branches and on www.aib.ie from the 15^th January 2019.

Paper Payment advices will no longer be generated for paper Payments made via the branch. If you require a Paper Advice, please contact your branch.

From mid-January 2019, if you make an International Payment via the branch, you will be charged a Paper/Staff Assisted Transaction Fee, as outlined in ’A Guide to Fees and Charges for Personal Accounts’ brochure available on www.aib.ie. While we may not have applied the full charge to your account in the past, we will do from mid-January 2019.

For payments to ...

Australia

Canada

India

New Zealand

South Africa

UK

USA

… you must use the Receiver Bank Code of the person you are paying, from 31 January.

A ‘Receiver Bank Code’ is specific to the country. You can get this code from your payee.

For example, if you make a payment to the UK, the NSC (National Sort Code) is the ‘bank code’ and you need it to make the payment on Internet Banking.

For more information click here.

From 1st April 2019, if you make a payment to a non SEPA reachable bank that is not part of the SEPA scheme, you will be charged the Paylink EURO Urgent paper fee of €25.00 as outlined in ’Schedule of International Transaction Charges’ brochure available on www.aib.ie.

This is an existing Payment fee and while we may not have applied the full charge to your account in the past, we will do from 1st April 2019.

However, this payment can be completed online at a reduced fee of €12.70.