Payments Enhancements FAQs


We are currently in the process of upgrading our payment engine which will have a number of enhancements that you may see. The changes will be introduced on a phased basis.

Sterling Current Account Payment Changes

Starting in July 2020 you will see a number of changes in how payments and associated processing fees appear on your ledger and account statements. You will see these changes for manual payments that debit your Sterling Current Account (NSC238590) and for incoming payments to this account.

What is changing for incoming payments?

From April 2020 on a phased basis you will see the following changes.

What is changing for outgoing payments?

SEPA Destinations

As a result of the above changes, the following Brochures will be amended in January 2019. The current versions are available below.