Payments Enhancements FAQs
We are currently in the process of upgrading our payment engine which will have a number of enhancements that you may see. The changes will be introduced on a phased basis.
Sterling Current Account Payment Changes
Starting in July 2020 you will see a number of changes in how payments and associated processing fees appear on your ledger and account statements. You will see these changes for manual payments that debit your Sterling Current Account (NSC238590) and for incoming payments to this account.
-
Outgoing Payment Reference
The payment fee for outgoing manual FPS (Faster Payment System) and CHAPS (Clearing House Automated Payment System) payments will now be posted separately on your statement. The AIB payment reference will appear as IEXXXXXXXXXXXXXX. All payment fees will have a pricing code which will be updated in our brochure ‘A Guide to Sterling Current Accounts’ once the changes are live.
Example:
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Amount)
L2: Debit narrative
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Fee)
L2: PYMT FEE (a pricing code will appear here as outlined in our brochure ‘A guide to Sterling Current Accounts’ for that payment type and will be updated when the changes are live)
-
Incoming Payment Reference
We will now post the payment fee for incoming international and incoming CHAPS (Clearing House Automated Payments Service) payments greater than GBP250, 000 separately from your payment amount. The AIB payment reference will now appear as IEXXXXXXXXXXXXXX. All payment fees will have a pricing code which will be updated in our brochure ‘A Guide to Sterling Current Accounts’ once the changes are live.
Example:
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Amount)
L2: Remitter Name
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Fee)
L2: PYMT FEE (a pricing code will appear here as outlined in our brochure ‘A guide to Sterling Current Accounts’ for that payment type and will be updated when the changes are live)
-
Removal of Incoming SEPA Payments to Sterling Current Accounts
We will no longer accept euro SEPA payments into sterling current accounts. If someone wants to send you a payment in euro via SEPA, the best thing to do is to give them your euro personal or business current account details, including your BIC and IBAN which you can find on your current account statement.
What is changing for incoming payments?
From April 2020 on a phased basis you will see the following changes.
-
Payment Reference
We will now post the payment fee for incoming international payments separately from your payment amount.
Our payment reference will now appear as IEXXXXXXXXXXXXXX - it was RPXXXXXXXXXXXXXX.
Example:
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Amount)
L2: Remitter Name
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Fee)
L2: PYMT FEE I03
-
Paper Advices for Incoming International Payments
We will no longer send paper payment advices to you automatically for incoming international payments. You will find this information in your payment log within your online banking channel. If you need a paper payment advice you can contact your branch and ask them for a copy. If you want more regular statements you can contact your branch and change the frequency of your statements to monthly free of charge.
-
Paper Advices for Manual Payments
We will no longer send paper payment advices to you automatically for outgoing manual payments. If you need a paper payment advice you can contact your branch and ask them for a copy. If you want more regular statements you can contact your branch and change the frequency of your statements to monthly free of charge.
-
Payment Fee Removal for Incoming EURO from SEPA zone
We will no longer charge our €6.35 fee for an international payment received in euro in to your account from SEPA zone countries that use a National Sort Code (NSC) and account number instead of an IBAN. The following are samples of the two account formats for receiving payments:
NSC and Account Number
930000 12345678
IBAN
IE12AIBK93000012345678
The fee will still apply to other international payments into your account. -
Incoming Payment Advice
When you receive an international payment we will no longer automatically post you a paper payment advice. This information is available in your payment log if you have access to an online channel.
If you do not use online banking or if you want to receive the information in paper, you can visit your local branch and ask them to provide you with a paper payment advice free of charge.
What is changing for outgoing payments?
-
Payment Reference
The payment fee for the Outgoing Payments will now be posted separately on your statement. The AIB payment reference will appear as IEXXXXXXXXXXXXXX
L1: IEXXXXXXXXXXXXXX 0.00 (Payment amount)
L2: Debit narrative
L1: IEXXXXXXXXXXXXXX 0.00 (Payment fee)
L2: PYMT FEE ***
(*** is a 3 character Pricing Code as outlined in our Schedule of International Transaction Charges for that Payment type)
Some customers may be seeing this already as it is being introduced on a phased basis.
-
USD, GBP, EUR and CAD Next Day Value for Paylink Standard option
The Standard Paylink option selected for the following currencies USD, GBP, EUR and CAD, will arrive with the beneficiary bank in 1 business day instead of 2 business days, once processed within cut off times.
This will be updated in our Schedule of International Transaction Charges brochure available in January 2019.
This change will be introduced on a phased basis from November 2018 to January 2019
-
Paper Same Day Value Payment option via the Branch merging with Paper Paylink Euro
From 15th January 2019, the Same Day Value paper payment option completed via the branch will no longer be available. Instead, the Paylink EURO paper option can be used to avail of a Same Day Value EURO Payment via the branch.
This will be updated in A Guide to Fees and Charges for Personal Accounts brochure available in January 2019.
-
Paylink/Paylink EURO Forms
We have made some amendments to the wording in our forms to assist you in completing them, and have also indicated any mandatory fields with an asterisk.
The updated Paylink and Paylink EURO forms will be available in branches and on www.aib.ie from the 15th January 2019.
-
Payment Advices for Payments made via the branch
Paper Payment advices will no longer be generated for paper Payments made via the branch. If you require a Paper Advice, please contact your branch.
-
Transaction Fee
From mid-January 2019, if you make an International Payment via the branch, you will be charged a Paper/Staff Assisted Transaction Fee, as outlined in ’A Guide to Fees and Charges for Personal Accounts’ brochure available on www.aib.ie. While we may not have applied the full charge to your account in the past, we will do from mid-January 2019.
-
When you use Internet Banking to pay to certain countries, you need to use the Receiver Bank Code
For payments to ...
Australia
Canada
India
New Zealand
South Africa
UK
USA
… you must use the Receiver Bank Code of the person you are paying, from 31 January.
-
What is a Receiver Bank Code?
A ‘Receiver Bank Code’ is specific to the country. You can get this code from your payee.
For example, if you make a payment to the UK, the NSC (National Sort Code) is the ‘bank code’ and you need it to make the payment on Internet Banking.
For more information click here.
-
Payments to non-SEPA Reachable Payees Submitted via the Branch
From 1st April 2019, if you make a payment to a non SEPA reachable bank that is not part of the SEPA scheme, you will be charged the Paylink EURO Urgent paper fee of €25.00 as outlined in ’Schedule of International Transaction Charges’ brochure available on www.aib.ie.
This is an existing Payment fee and while we may not have applied the full charge to your account in the past, we will do from 1st April 2019.
However, this payment can be completed online at a reduced fee of €12.70.
SEPA Destinations
-
Andorra and Vatican City are becoming part of SEPA
From 1 March 2019, Andorra and Vatican City will become part of the SEPA zone.
However, banks located within these destinations may not be so you should check with your payee to ensure that the bank is able to receive SEPA payments.
-
Outgoing Payment Reference
The payment fee for outgoing manual FPS (Faster Payment System) and CHAPS (Clearing House Automated Payment System) payments will now be posted separately on your statement. The AIB payment reference will appear as IEXXXXXXXXXXXXXX. All payment fees will have a pricing code which will be updated in our brochure ‘A Guide to Sterling Current Accounts’ once the changes are live.
Example:
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Amount)
L2: Debit narrative
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Fee)
L2: PYMT FEE (a pricing code will appear here as outlined in our brochure ‘A guide to Sterling Current Accounts’ for that payment type and will be updated when the changes are live)
-
Incoming Payment Reference
We will now post the payment fee for incoming international and incoming CHAPS (Clearing House Automated Payments Service) payments greater than GBP250, 000 separately from your payment amount. The AIB payment reference will now appear as IEXXXXXXXXXXXXXX. All payment fees will have a pricing code which will be updated in our brochure ‘A Guide to Sterling Current Accounts’ once the changes are live.
Example:
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Amount)
L2: Remitter Name
L1: IEXXXXXXXXXXXXXX 0.00 (Payment Fee)
L2: PYMT FEE (a pricing code will appear here as outlined in our brochure ‘A guide to Sterling Current Accounts’ for that payment type and will be updated when the changes are live)
-
Removal of Incoming SEPA Payments to Sterling Current Accounts
We will no longer accept euro SEPA payments into sterling current accounts. If someone wants to send you a payment in euro via SEPA, the best thing to do is to give them your euro personal or business current account details, including your BIC and IBAN which you can find on your current account statement.
As a result of the above changes, the following Brochures will be amended in January 2019. The current versions are available below.