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    Fraud Text Alerts

    You no longer need to let us know when you are travelling abroad.

     

    With our Fraud Text Alerts we will monitor spend on your debit and credit card and we may text you if we notice any suspicious activity on your card. The text will come from AIB and you will be asked to respond with a 'Y' or 'N' to confirm your use of the card.

     

    The text will come from the following numbers,

     

    Debit Cards +353873700700

     

    Personal Credit Cards +353861801719

     

    Business Credit Cards +353861801721

     

    These numbers are for texting only, so if you call these numbers they won't be answered. We will never ask you to send personal information by text.

     

    It is important that your contact details are kept up to date with us especially your mobile number.

     

    If you need to update your mobile number with us you can do  this on AIB Internet and Tablet Banking, find out how you do this. Alternatively, you can call the number on the back of your card. 

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    AIB Internet Banking

    1. Log in to AIB Internet Banking

    2. Click on Services and Settings 

    3. Select Manage my Cards

    4. Select your Debit or Credit Card and select the option to Add a Travel Note.

    5. Follow the instructions on screen.

     

    Alternatively select your account in Accounts and click on Account Management. Select Add Travel Note and follow the instructions on screen.

     

    Please note: If you are travelling to the UK, you do not need to notify us.

     

    A maximum of five countries can be added.

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    AIB Mobile Banking

    1. Log in to AIB Mobile Banking.

    2. In the Cards menu, tap Travel Note and follow the intruction on screen. 

     

    Please note: If you are travelling to the UK, you do not need to notify us. 

     

    You can download AIB's Mobile Banking App from the Google Play or Apple App store.

     

     

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    AIB Tablet Banking

    1. Log in to AIB Tablet Banking

    2. Click on Services & Settings

    3. Select Manage my Cards.

    4. Choose the relevant Debit or Credit Card and then select Add Travel Note 

    5. Follow the instructions on screen to complete your request.

     

    You can download AIB's Tablet Banking App from the Google Play or Apple App store.

     

     

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    In Your Branch

    Visit the Quick Banking Area where you can use the Kiosk to complete your request.

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