How do I transfer money?

Video Description & Transcripts

• Short Description

  Animated mobile-app tutorial showing how to make a one-off payment to another Irish bank account using the AIB mobile app. Steps are visually demonstrated with highlighted taps and on-screen prompts.

• Extended Description

  Music plays throughout.

  The video begins with the AIB logo.

  Text appears: “One-off payment – Manage your banking with our mobile app.”

  The scene transitions into an animated smartphone displaying the AIB mobile app home screen.

  Text appears as each step is demonstrated.

  A cursor highlights and taps “Pay & Transfer.”

  A menu opens, and the cursor selects “To another Irish account.”

  Another screen appears. The cursor taps “Make a one-off payment.”

  The cursor selects the account to pay from, then highlights fields to enter the recipient’s name and IBAN. Each field is visually emphasised as it is filled.

  The user taps Continue.

  A confirmation screen appears summarising the details.

  On-screen instructions advise checking the amount and IBAN.

  The cursor taps Confirm.

  Text appears explaining payment timelines:

  • Same-day processing applies for transfers to AIB accounts.

  • For other banks, payments before 2 p.m. process the same business day.

  • Payments after 2 p.m. process the next business day.

  The phone screen fades out, and the AIB logo appears once again.

  Text displays:

  “Get it done in your AIB app”

  “Manage your banking with our mobile app.”

  At the bottom, additional text reads:

  “Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”

  Music fades out to close the video.

• Video Transcript

  [Music playing]

  [Visual: AIB logo and the text: “One-off payment – Manage your banking with our mobile app.”]

  “Here’s a step-by-step guide on how to make a one-off payment to another person with an Irish bank account.”

  “If you need to pay this person regularly, you can set them up as a payee on Internet Banking using a card reader.”

  [Visual: Phone shows the AIB app. A cursor highlights Pay & Transfer and taps it.]

  [Visual: User selects To another Irish account, then Make a one-off payment.]

  “Select the account that you want to use and enter the name and IBAN of the person you are sending money to. Tap Continue.”

  [Visual: Name and IBAN entered then 'Continue' tapped.]

  “To complete the payment, check the payment to make sure that you’ve entered the correct amount and IBAN. Click Confirm.”

  [Visual: Confirm tapped.]

  “Your payment will be processed on the same day if the person has an AIB account.”

  “If the payment is made to another financial institution before 2 p.m., it will be processed the same business day.”

  “If it’s made after 2 p.m., the payment will credit the person’s account the following business day.”

  [Visual: The phone disappears; the AIB logo appears.]

  [Text on screen:

  “Get it done in your AIB app.”

  “Manage your banking with our mobile app.”

  “At the bottom: “Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”]

  [End of video.]